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What happens if the recipient is not home at the time of delivery?

Asked 5 months ago
When a delivery is made by 1-800-FLOWERS.COM and the recipient is not home, the specific procedure can vary based on the delivery location and the preferences set during the order process. In many cases, the delivery driver may leave the package at a safe location, which could be a front porch, a side door, or another designated area, provided that it is secure and accessible. The driver may also leave a notification card informing the recipient of the delivery and its location. In some instances, if the delivery cannot be left safely, the package may be returned to a local facility for redelivery. Customers are usually encouraged to provide detailed delivery instructions at the time of placing the order. This can help ensure that flowers or gifts are handled appropriately in the event that the recipient is not available to receive them. For the most accurate information regarding specific delivery policies, users can refer to the current web page. This will provide the most up-to-date guidance tailored to their delivery needs.
Answered Jul 19th 2025

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