Maurice sm-: “I will avoid any future flights l take using M...”
Waited: 40 mins
Anonymous: “I queued and listened to messages for ages and...”
Waited: 23 mins
Yunus Rama-: “What a way to run a company. My wife and child...”
Waited: 999 mins
Why should I comment about customer care at 0871 225 0250?
First, as customers we can all benefit by learning from each other. Any information you find here that is helpful was provided by another Monarch Airlines customer.
Second, we need to keep companies like Monarch Airlines in check. If there is a common problem or complaint related to customer service, we need to make each other aware, and ensure that they are listening.