American Eagle Outfitters Help Pages
American Eagle Outfitters Customer FAQ, Forum, and Online Help Desk
American Eagle Outfitters Help @ ae.comCustomer Help
- It takes an average of 48 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1:15pm.
- Common topics include Change Order, Returns, Refund, Cancel Order, Track Order, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling American Eagle Outfitters and talking to a real human being instead of searching their help site for answers.
Recent American Eagle Outfitters help topics searched
hello, im usha ravinder and ive recently placed an order with American Eagle and ive be...
Hi, I purchased three pair of jeans on AEO official website when it was on sale. Howeve...
! Have not received my coupons
placed an order and want to return order * ********** but i dont have the receipt. Wha...
I ordered my package to the wrong address and I need to change that it cancel to reorder.
Never recieved my package
I need to cancel an order. I know it needs to be done in * hour and I only have about...
I wanted to see i i could get credit back
I ordered several leggings (order number: **********), one of which has a tear in the s...
Hi, I recently received a pair of ripped jeans and they are ripped right in the center...
I bought some pants A while back and I can’t find them To re buy them
I bought some pants A while back and I can’t find them
someone already ordered one of the items on my order please cancel the coral sweater
Discount wasn't applied to my order. Looking for a price reduction.
I put in the wrong address for receiving my order today, and need it to be changed to a...
i am attempting to place an order online. The price of the item is on sale when lookin...
Trying to order sweater dress suppose to be ** percent off when checking out has regula...
American Eagle Outfitters Online Help at ae.com - Info & Stats
Help desk addresshttp://www.ae.com/web/help/index.jsp
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time48
Rank amongst all ways to reach them4
Other means of communicationphone, email, facebook, web, chat
Communication customer rating87%
Quality of help rating68%
Votes for online help48
When this was last updatedSat Apr 20 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-232-4535
American Eagle Outfitters Help Pages: What to Know
This is the American Eagle Outfitters help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for American Eagle Outfitters's best customer help page or faq or forum, this is the best entry point according to 10,710 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-232-4535) which we show above. Sometimes when you dig through the various help topics and volumes on ae.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from American Eagle Outfitters agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting American Eagle Outfitters: General Information
American Eagle Outfitters has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with American Eagle Outfitters using 5 different media: phone, email, facebook, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-232-4535 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like American Eagle Outfitters.
Do American Eagle Outfitters and GetHuman work together?
GetHuman has no relationship with American Eagle Outfitters and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.