Northwest Airlines Customer Review - Nov 25, 2009

Review by another customer

 by Anonymous - 2 years ago

I didn't know that it was possible to get such great service from NWA as most experiences are not good (e.g., the most recent was when my husband went to the airport to pick up his elderly mother & asked if he could get a wheelchair. The NWA rep snapped at him that it should have been ordered when the res was made! Well, he didn't make the res & his elderly mother didn't know what she was expected to do). Anyway - the person I spoke with today was extremely friendly and efficient - wish all airline personnel were like her!
  • Overall Quality
  • Communication
  • Waited
    1 min
Customer Reviews and Ratings for Northwest Airlines

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Best Phone Number & Contact Info for Northwest Airlines
Best phone number 800-692-6980 Average wait: 2 mins | Direct to human. details
Or try a callback Call Me Instead Average wait: No wait | They call you instead - Free   details
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