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Zazzle Customer FAQ

Top Answers & How-to Guides

What is Zazzle's Phone Number?

The question we are asked most often is about how to talk to Zazzle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Zazzle Black program?

The Zazzle Black program is our exclusive membership program offering a range of benefits for our customers. For a low annual fee,...
Ask any question you have about Zazzle customer service, get an answer now.
Contact Zazzle customer service

Order Tracking

How Do I Track My Zazzle Order?

Track Zazzle Order, Track Order Progress at Zazzle
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Returns

How Do I Return an Item to Zazzle?

Zazzle is an American-based marketplace that provides customers and designers the ability to make custom-designed products. If you...
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What is the return policy for personalized products?

Our return policy for personalized products at Zazzle strives to ensure customer satisfaction. Due to the unique nature of these items,...
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How long do I have to return an item?

You have up to 30 days from the date of delivery to return any items purchased from Zazzle. We understand that sometimes purchases...
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Do I need to pay for return shipping?

No, there is no need to pay for return shipping when you shop with Zazzle. They offer free returns on most items within 30 days of...
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Can I exchange an item instead of returning it?

Yes, we offer an exchange option in addition to returns. If you are not completely satisfied with your purchase, you can exchange it...
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How long does it take to process a return?

The return process at Zazzle generally takes 7-10 business days from the time the returned item is received. After the item arrives...
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Order Cancellation

How Do I Cancel My Zazzle Order?

This article describes how to cancel an order placed with Zazzle, as long as the status of the order is still Pending, which is the...
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Payment Methods

What payment methods does Zazzle accept?

Zazzle accepts a variety of payment methods to conveniently complete your purchase. We accept all major credit cards including Visa,...
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Shipping

Can I change or update my shipping address after placing an order?

Yes, it is possible to change or update your shipping address after placing an order on Zazzle. However, please note that this can...
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Do you offer international shipping?

Yes, Zazzle offers international shipping. We understand that our customers may be located all around the world, so we strive to provide...
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Zazzle Black

What is the Zazzle Black program?

The Zazzle Black program is our exclusive membership program offering a range of benefits for our customers. For a low annual fee,...
Read more

Help me with my Zazzle customer service issue

Ask any question you have about Zazzle customer service. We will do our best to get you answers right away.
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