How long does it take to process a return?

The return process at Zazzle generally takes 7-10 business days from the time the returned item is received. After the item arrives at our facility, it undergoes an inspection to ensure it meets our return policy criteria. If approved, the refund is initiated within 2 business days. Depending on the payment method and financial institution, it may take an additional 3-5 business days for the refund to reflect in your account. Please note that personalized/customized items are not eligible for return unless they arrive damaged or defective. Keep in mind that peak seasons, such as holidays, may slightly extend the processing time. We strive to swiftly process returns while maintaining quality service and customer satisfaction.