Vodafone (UK) Customer Care on Twitter

Getting Vodafone (UK)'s Attention on Twitter by GetHuman

@vodafoneuk
Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~9:30am
#5 of 5 contacts
320 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Vodafone (UK)

My phone number *********** has already stopped on **********.And from the previous ema...
I have a contract with vodaphone and I’ve been using a £* SIM card as people I didn’t w...
at the end of July I cancelled my account no ********* under a business name and remove...
Hi, **My name is Kimberley Fox and my account number is ************I have a bit of a s...
report a nhs covid ** passport fraud
I have tried to top up with my voucher but it's not showing balance on my phone and its...
My phone is not accepting call's and text messages
I am not getting text message and call
hi there i haven't got my account number at the moment , my name is Antonia pavia *** s...
Hi , I have upgraded couple weeks ago and now my phone won’t let me watch any adult con...
I have tried logging on to y Vodafone account but not recognising me,I have Vodafone br...
The broadband speed is *.**MBPS download speed*and Upload is *.**These are very poor...
I no longer have a contract with vodaphone, the direct debit for the internet was cance...

Get help with my issue

Vodafone (UK) Twitter-based Customer Help - Stats

Twitter @ Handle@vodafoneuk
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them9:30am
Expected reply tweet3
Issue turnaround time7
Rank (amongst all ways to contact)5
Legibility of messaging72%
Customer service rating72%
Customer votes320
Information last updatedSat Jan 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK) Customer Service through Twitter

Vodafone (UK) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Vodafone (UK) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Vodafone (UK) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Vodafone (UK) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Vodafone (UK)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Vodafone (UK)

Of the 5 way(s) to get in touch with Vodafone (UK), customers like you claim that the best one is the 0870-0700191 option. From this page you can easily access all the possible contact information options for Vodafone (UK) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Vodafone (UK)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Vodafone (UK)

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