Vodafone (UK) Customer Care on Twitter

Getting Vodafone (UK)'s Attention on Twitter by GetHuman

@vodafoneuk
Customer Twitter Account
Usually replies within: 2 hours
Best time to tweet: ~10:15am
#5 of 5 contacts
319 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Vodafone (UK)

I have been a loyal customer for almost ** years but i have had several issues lately...
My landline s not working m y number is ***********
My iphone has been stolen but I cant remember my tariff or password. I am due for an up...
My Vodaphone DD has been stopped why and how has this happened please
My wife and I moved house last September, we thought we had cancelled all our utility p...
I have a close friend who has been a vodaphone customer for many many years but is now...
Dear Sir, Mrs Lesle June Sullivan...
Why have I been told by your shop in Newbury that there is no signal anymore from the m...
Repair number ******..... Why are you sending it back the last I heard was your agent s...
Hey I’ve been trying to get hold of Vodafone human beings for hours now!! I topped up m...
I need to contact someone in the vodafone accounts department. I was a pay as you go c...
Hi my I phone has locked I can't remember my passcode to open my phone can you help pho...
To whom it may concern,** **It is with regret that due to experiencing financial diffic...

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Vodafone (UK) Twitter-based Customer Help - Stats

Twitter @ Handle@vodafoneuk
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them10:15am
Expected reply tweet2
Issue turnaround time4
Rank (amongst all ways to contact)5
Legibility of messaging71%
Customer service rating71%
Customer votes319
Information last updatedSat Jan 28 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK) Customer Service through Twitter

Vodafone (UK) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Vodafone (UK) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Vodafone (UK) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Vodafone (UK) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Vodafone (UK)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Vodafone (UK)

Of the 5 way(s) to get in touch with Vodafone (UK), customers like you claim that the best one is the 0870-0700191 option. From this page you can easily access all the possible contact information options for Vodafone (UK) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Vodafone (UK)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Vodafone (UK)

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