Vodafone (UK) Customer Service

Phone Number & Contact Info

Vodafone (UK)'s Best Phone Number

0333-304-0191
Calls Customer Service·Most popular Vodafone (UK) number
Q:

How do I talk to a live human at Vodafone (UK)?

A:Follow prompts to query a bill
Q:

Does Vodafone (UK) offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Wednesday, and the most busy day is Tuesday.
Q:

How long will I wait on hold?

A:The average hold time is 89 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday. How is this calculated?

Vodafone (UK) Customer Phone Numbers

Technical Support

+44 70 2401 7198
24 hours, 7 days · Calling this Vodafone (UK) number should go right to a real human being · international number

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Vodafone (UK) phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Follow prompts to query a bill
Here is how our research team describes the way the Vodafone (UK) phone system greets you: international number

What are the hours and when should I call?

Vodafone (UK) operates the call center for this 0333-304-0191 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 2,374 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vodafone (UK) phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vodafone (UK) staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Vodafone (UK) is Wednesday. The most busy day to call is Tuesday. Again, this is based on a sample of 2,374 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call Vodafone (UK)

In summation, the best day to call Vodafone (UK) is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Vodafone (UK) staffs the call center well on Wednesday.

Calling this Vodafone (UK) Customer Number

Jeff Whelpley is the editor / author responsible for this content.
Nov 14, 2023

Calling Vodafone takes some time, so if you plan to call them and need to talk to a real live customer service agent, be prepared to wait in the queue. That said, once you get through to someone, you will get decent service. It is just a waiting game until then. There are a few things that I learned you can do to get to someone faster, but they won’t work in every situation. 

I needed to talk to someone at Vodafone because I signed up for their service due to an enticing offer I received in my email, and I only seem to get coverage in about half of my house. Unless there is something that I can do, there are too many dead spots with this cell coverage to make my purchase worthwhile. Therefore, I needed to either find technical support help (in case there was something I could do) or cancel the service altogether. 

Hopefully, this is not a situation that everyone faces, but there are dozens of other reasons why people would need to call Vodafone. Some people might need to call to talk about their phone plans, billing and payment, coverage, upgrades, adding new lines, etc. There are dozens of reasons why people would need to call, which is also probably why it takes a while to get to someone. 

When you first call, you get a standard greeting that welcomes you to the call, and then you have a list of options to begin wading through. It’s helpful if you call from your own phone line because then it will automatically identify who you are, but if you can’t, it would be helpful to have information on hand before you call. The assistant will ask for a lot of information, and in my case, I was driving and couldn’t access it, which made my time a lot longer. The next time I called, I would have information at my hands. 

Overall, it wasn’t that bad of an experience, but it did take time. The customer representative did not have a lot to offer me, but they were very friendly and helpful. They noted the problem I am having with my account and scheduled a time for a technical support person to come out to my home to see if we can figure out why I am having the dead spot issues and if something can be done. Therefore, I am still waiting for the resolution of my issues.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why Customers Call Vodafone (UK)

If you have time to do a bit of reading before you call Vodafone (UK), we recommend you read over some of our problem-specific articles.

How Do I Cancel My Vodafone Account?

Vodafone can cancel your account 30 days after you call them. You will need to get a PAC code from them if you want to switch to a new network and keep your number. If you're going to switch to another provider and get a new number, contact Vodafone and get the STAC code. Give the code to the new provider so that Vodafone cancels your account.

Top Vodafone (UK) customer service problems

Click the link above to get answers to just about any Vodafone (UK) customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

More Vodafone (UK) Customer Service Contacts

There are of course other ways to contact Vodafone (UK) customer service besides the phone. Below we list the best ones, by medium.

Vodafone (UK) Customer Service on X (formerly Twitter)

Vodafone (UK), like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Vodafone (UK) Customer Help Desk / Web Support

support.vodafone.co.uk - Customer Service
Whether you've got a problem with your mobile phone or want to know how to connect your laptop to the internet with a USB modem, you can ask questions, find answers and get tips and advice. It's open 24 hrs a day 7 days a week and you can get help from
As a last, sometimes only, resort- Vodafone (UK) customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Vodafone (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vodafone (UK) agent. This phone number is Vodafone (UK)'s best phone number because 14,244 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0333-304-0191 include Technical support, Change plan, Cancel order, Payment arrangement, Account access and other customer service issues. Rather than trying to call Vodafone (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Vodafone (UK) has 2 phone numbers. It's not always clear what is the best way to talk to Vodafone (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Vodafone (UK). The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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