Vodafone (UK) is a telecommunications company that provides mobile phone and broadband Internet service. With over 17.8 million subscribers, it isn't surprising that Vodafone (UK) receives a lot of customer service calls.
People call Vodafone for a range of reasons, including:
To help ensure that your call to Vodafone (UK) goes quickly and smoothly, consider the following:
In 2016, Vodafone was fined $4.6 million pounds for various violations, including a failure to respond to customer complaints properly. Unfortunately, it seems as though customer service has not improved much. In 2019, Vodafone (UK) was voted the worst mobile phone provider in the country.One in five respondents indicated that they had received poor customer service from Vodafone.
Vodafone UK customer service representatives can resolve a wide range of issues over the phone. These can include some basic troubleshooting of devices and services, upgrades or cancellations of plans, purchasing new services, setting up technician appointments and addressing billing inquiries.
While a customer service representative can troubleshoot some issues with devices and systems, they are unable to perform repairs remotely. If you are having problems with a device you may need to bring or mail it to a repair center. Your Vodafone (UK) representative may be able to direct you to a repair center or provide you with a pre-printed mailing label.
Early, some broadband issues may require a repair visit from a technician. A customer service representative can schedule a visit for you.
Get off the phone with a Vodafone (UK) customer service agent and feel as though you did not accomplish anything, don't give up. You may still have options for obtaining a resolution.
This is Vodafone (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vodafone (UK) agent. This phone number is Vodafone (UK)'s Best Phone Number because 14,244 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0870-0700191 include Change plan, Technical support, Payment arrangement, Account access, Cancel order and other customer service issues. Rather than trying to call Vodafone (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or twitter. In total, Vodafone (UK) has 2 phone numbers. It's not always clear what is the best way to talk to Vodafone (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
While 0870-0700191 is Vodafone (UK)'s best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Vodafone (UK) customers, is by calling their +44-7024017198 phone number for their Technical Support department. Besides calling, the next favorite option for customers looking for help is via consumer@help.vodafone.co.uk for Customer Service. If you think this information is inaccurate or know of other ways to contact Vodafone (UK) please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Vodafone (UK).
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Chase Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Sprint Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Chase or Sprint. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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