Vodafone (UK) Phone Number

Call Vodafone (UK) customer service faster with GetHuman

0333-304-0191
Customer service
  • Calls Vodafone (UK)'s Customer Service department
  • The average hold time is 89m
  • The current wait is approximately 101m
  • Hours are 24 hours, 7 days
  • The best time to call is 3:45pm
  • Popular issues for this call center: Change plan, Technical support, Payment arrangement, Account access, and Cancel order.
  • Reach a live Vodafone (UK) agent: Follow prompts to query a bill
  • What you hear when you call: international number

Calling Vodafone (UK) Customer Care at 0333-304-0191

Nov 14, 2023

Calling Vodafone takes some time, so if you plan to call them and need to talk to a real live customer service agent, be prepared to wait in the queue. That said, once you get through to someone, you will get decent service. It is just a waiting game until then. There are a few things that I learned you can do to get to someone faster, but they won’t work in every situation. 

I needed to talk to someone at Vodafone because I signed up for their service due to an enticing offer I received in my email, and I only seem to get coverage in about half of my house. Unless there is something that I can do, there are too many dead spots with this cell coverage to make my purchase worthwhile. Therefore, I needed to either find technical support help (in case there was something I could do) or cancel the service altogether. 

Hopefully, this is not a situation that everyone faces, but there are dozens of other reasons why people would need to call Vodafone. Some people might need to call to talk about their phone plans, billing and payment, coverage, upgrades, adding new lines, etc. There are dozens of reasons why people would need to call, which is also probably why it takes a while to get to someone. 

When you first call, you get a standard greeting that welcomes you to the call, and then you have a list of options to begin wading through. It’s helpful if you call from your own phone line because then it will automatically identify who you are, but if you can’t, it would be helpful to have information on hand before you call. The assistant will ask for a lot of information, and in my case, I was driving and couldn’t access it, which made my time a lot longer. The next time I called, I would have information at my hands. 

Overall, it wasn’t that bad of an experience, but it did take time. The customer representative did not have a lot to offer me, but they were very friendly and helpful. They noted the problem I am having with my account and scheduled a time for a technical support person to come out to my home to see if we can figure out why I am having the dead spot issues and if something can be done. Therefore, I am still waiting for the resolution of my issues.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Reasons customers like you called recently

Phone has started crackling since the Sunday storms. Have tried replacing filter and th...
I got my son a Vodafone and he can’t use it as I understand I have to register it first...
I got a text message to say you had to restrict my phone calls and text messages off my...
Dear Sir or Madam*Please l top up **pounds vulture credit this morning and l want that...
My iPhone ** par mex *tb Order number WEB-******************* October **** send delivery date
My iPhone ** par mex *tb Order number WEB-******************* October **** pls send del...
Today I received a letter concerning an overdue payment on my account:-**********. I no...
I paid off a current plan and once it had ended I was still paying for the device (smar...
Please I have been using this UK sim card for some years and later remove it from my bu...
The problem I'm having as a reoccurring issue is leaving me with no credit or requested...
we will move house soon and want to transfer our home phone and broadband service. the...
Dear Vodaphone, I do not have an account with you but I am getting bombared with texts...
I blacklisted my phone number on a pay monthly sim only account after having my phone s...
See above. Laptop new Windows **. Phone Swissvoice. Outreach installed new router*wi...

Vodafone (UK) Customer Phone Number 0333-304-0191 - Stats

Phone number to dial0333-304-0191
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Average wait89 minutes
Current wait101 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, web, twitter
Quality of communication77%
Quality of help77%
Customer votes643
Information last updatedFri Mar 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK)'s Best Toll-Free/800 Customer Phone Number

This is Vodafone (UK)'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vodafone (UK) agent. This phone number is Vodafone (UK)'s Best Phone Number because 14,244 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0333-304-0191 include Change plan, Technical support, Payment arrangement, Account access, Cancel order and other customer service issues. Rather than trying to call Vodafone (UK) first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or twitter. In total, Vodafone (UK) has 2 phone numbers. It's not always clear what is the best way to talk to Vodafone (UK) representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Vodafone (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

More Toll-free & Customer Numbers

Technical Support+44 70 2401 7198

Beyond the Phone Number

There are other ways to get in touch with Vodafone (UK), including their website / help desk and their Twitter handle. Visit our Vodafone (UK) Customer Service page for more information.
Vodafone (UK) Customer Service

More Company Phone Numbers

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!