How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Tractor Supply Co. phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 6 at the first menu, then press 2, next press 1.
Here is how our research team describes the way the Tractor Supply Co. phone system greets you: Thank you for calling the Tractor Supply Company Customer Solutions Center. Please expect a delay in answering your call due to heavy call volume. For information on the stores nearest to you, including address of operation, phone number and to be connected to your store, please press 1. for information on an existing tractorsupply.com order or food delivery please press 2. If you have questions about your Tractor Supply Credit Card, Tractor Supply Gift Card or Tractor Supply Business account, please press 3. to place an order or for product and price information, please press 4. for Neighbors Club information, including account updates, purchase history please press 5, any other questions please press 6.
Below are some clips we've found from Tractor Supply Co.'s phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Tractors Supply Company customer solutions center.
All calls may be recorded for quality and training purposes.
You may also visit our website online or on your mobile device at w w w dot tractor supply dot com.
Please expect a delay in answering your call due to heavy call volume.
For information on the stores nearest you, including address, hours of operation, phone number, and to be connected to your store, please press one.
For information on an existing tractor dot com order or to reschedule a delivery, please press two.
If you have questions about your Tractor Supply credit card, Tractor Supply gift to check the status of your order online, please visit our website.
At tractor supply dot com."
Excerpt from a call with Tractor Supply Co.
Friday, January 5, 2024 9:08 PM
They may ask you to enter information with the dial pad
"Thank you for calling the Tractor Supply Company customer solutions center.
All calls may be recorded for quality and training purposes.
You may also visit our website online or on your mobile device at w w w dot tractor supply dot com.
Please expect a delay in answering your call due to heavy call volume.
For information on the stores nearest you, including address, hours of operation, phone number, and to be connected to your store, please press one.
For information on an existing tractor dot com order or to reschedule a deliver please enter your five digit ZIP code."
Excerpt from a call with Tractor Supply Co.
Sunday, February 4, 2024 11:03 AM
The first phone menu
"Thank you for calling the Tractor Supply Company customer solutions center.
All calls may be recorded for quality and training purposes.
You may also visit our website online or on your mobile device at w w w dot tractor supply dot com.
Please expect a delay in answering your call due to heavy call volume.
For neighbor's club information, including account updates, purchase history, and rewards information, please press five.
For all other questions, please press six.
For information on the stores nearest you, including address, hours of operation, phone number, and to be connected to your store, please press one.
For information on an existing Tractor Supply dot com order, or to reschedule a delivery, please press two.
If you have questions about your Tractor Supply credit card, Tractor Supply gift card, or Tractor Supply business account, please press three.
To place an order or for product and price information, please press four.
For neighbor's club information, including account updates, purchase history, and rewards information, please press five.
For all other questions, please press six.
For information on the stores nearest you, including address, hours of operation, phone number, and to be connected to your store, please press one.
For information on an existing tractor Supply dot com order or to reschedule a delivery, please press two."
Excerpt from a call with Tractor Supply Co.
Monday, April 15, 2024 5:34 PM
After you press 2
"If you have questions about your Tractor Supply credit card, Tractor Supply gift to check the status of your order online, please visit our website.
At tractor supply dot com.
If this is the number associated associated with your order, please press one.
Otherwise, please press two."
Excerpt from a call with Tractor Supply Co.
Friday, January 5, 2024 9:08 PM
After you press 6
"To repeat this information, please press seven.
To return to the previous menu, please press star.
If you have purchased a power plus warranty and need additional information, or need to file a claim, please press one.
If you have purchased an exclusive brand product and need to order a part, or for additional information, please press two."
Excerpt from a call with Tractor Supply Co.
Tuesday, January 9, 2024 9:56 PM
What are the hours and when should I call?
Tractor Supply Co. operates the call center for this 877-718-6750 phone number Mon-Sat 7am-9pm, Sun 8am-7pm CT.The short answer is that you should call on a Thursday.This observation and the following section are based on analysis of a sample set of 157 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tractor Supply Co. phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tractor Supply Co. staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tractor Supply Co. is Sunday.The most busy day to call is Tuesday, which averages 350% more phone calls by comparison.Again, this is based on a sample of 157 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Tractor Supply Co. is Thursday.
Why call this Tractor Supply Co. number?
Below is a sample of recent calls to Tractor Supply Co., and their purpose. Are any of these similar to the reason you are trying to call?
Complaint about snow removal: "I'm calling to complain about the snow removal in the parking lot."
- From a call lasting 8m 58s , Feb 16, 2024 7:41 PM
Making payment: "I need to make a payment on my account."
- From a call lasting 5m 59s , Jan 31, 2024 10:02 PM
Reward points discrepancy: "I know I should have way more points than that."
- From a call lasting 6m 20s , Jan 9, 2024 10:11 PM
Spelling last name: "L a w r e n c e."
- From a call lasting 5m 38s , Jan 9, 2024 9:56 PM
Speak to representative: "I need to speak to a representative, please."
- From a call lasting 5m 51s , Jan 2, 2024 6:49 PM
More Ways to Contact Tractor Supply Co. Customer Service
There are of course other ways to contact Tractor Supply Co. customer service besides the phone. Below we list the best ones, by medium.
Use this link to find customer service help through their website
As a last, sometimes only, resort- Tractor Supply Co. customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Tractor Supply Co.'s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tractor Supply Co. agent. This phone number is Tractor Supply Co.'s best phone number because 408 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-718-6750 include and other customer service issues. Rather than trying to call Tractor Supply Co. first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Tractor Supply Co. has 1 phone number. It's not always clear what is the best way to talk to Tractor Supply Co. representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tractor Supply Co.. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tractor Supply Co.. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.