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Thewalkingcompany.com Customer FAQ

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What is Thewalkingcompany.com's Phone Number?

The question we are asked most often is about how to talk to Thewalkingcompany.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are gift cards available for purchase?

Yes, gift cards are available for purchase on our website. They make the perfect gift for any occasion. Our gift cards can be purchased...
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Newsletter

How do I sign up for the newsletter?

To sign up for our newsletter, simply visit our website and scroll to the bottom of the page. Enter your email address in the designated...
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Returns

What is the return policy?

Our return policy offers customers a hassle-free and convenient process. We gladly accept returns within 30 days of purchase. To initiate...
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Can I exchange an item?

Yes, we offer exchanges for items purchased on our website. If you are not satisfied with your purchase, you may exchange it within...
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Shipping

Do you offer free shipping?

Yes, we offer free shipping on all orders within the United States. Regardless of the size or value of your order, you will not be...
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How long does shipping take?

Shipping times on Thewalkingcompany.com depend on various factors including the shipping method chosen, the destination, and the availability...
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Can I track my order?

Yes, you can easily track your order with The Walking Company. Once your order has been placed and confirmed, you will receive a confirmation...
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Do you offer international shipping?

Yes, we offer international shipping to select countries. At Thewalkingcompany.com, we understand that our customers are global, and...
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Payment

What payment methods do you accept?

At TheWalkingCompany.com, we offer a variety of convenient payment methods for your shopping ease. We accept all major credit cards,...
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Store Location

Do you have a physical store location?

Yes, we have physical store locations across the country for your convenience. We understand the importance of trying on shoes and...
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Warranty

What is your warranty policy?

We offer a comprehensive warranty policy to ensure customer satisfaction. Our products are covered by a 30-day satisfaction guarantee,...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase on our website. They make the perfect gift for any occasion. Our gift cards can be purchased...
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Help me with my Thewalkingcompany.com customer service issue

Ask any question you have about Thewalkingcompany.com customer service. We will do our best to get you answers right away.
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