Skype Customer Care on Twitter

Getting Skype's Attention on Twitter by GetHuman

https://twitter.com/skypesupport?lang=en
Customer Twitter Account
  • Somebody from Skype usually replies within 14 hours.
  • GetHuman site vistors rank this #3 out of 3 ways to reach them.
It's not easy to talk to a person at Skype. To get answers or explanations on how to fix customer service issues more quickly, we assembled a list of the most popular problems and resolutions.

Recent reasons others tried tweeting Skype

Receiving multiple ads in my email (**) per day. How can I STOP this inconvenience*(Har...
I cannot turn my camera on. I have been into options and everything is turned as it sho...
i cannot turn on my camera. I have been to profile pic,settings, audio visual and for v...
Trying to sign up on Skype for Mac desktop. Can't continuously prompted to "solve the...
hi, I cannot use skype
hi there im sipho i am helping out my uncle here, we want to find out does skype have a...
I activated noise cancelation by setting it on high but my students keep complaining th...
I have a skype number which is (**)********, this skype number has a monthly subscripti...
Hi yesterday my daughter purchased premium membership **** robux coins £*.**, this has...
since about the start of Dec *, **** can no longer make skype calls. I have a subscript...
I have a skype account under Christina Velgakis. My husband does too, under Emmanuel Ve...
Suddenly unable to call abroad to Europe! NO FREAKING WAY TO CONTACT YOU BY PHONE (unle...
I blocked a phone number on different ocasions, which is harassing me, but the calls ke...

Skype Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/skypesupport?lang=en
Best hours24 hours, 7 days
Right time to tweet them9am
Expected reply tweet14
Issue turnaround time14
Rank (amongst all ways to contact)3
Legibility of messaging54%
Customer service rating61%
Customer votes4,676
Information last updatedWed Feb 21 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Skype Customer Service through Twitter

Skype is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Skype will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Skype your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Skype that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Skype's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Skype

Of the 3 way(s) to get in touch with Skype, customers like you claim that the best one is the Live Chat option. From this page you can easily access all the possible contact information options for Skype as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Skype? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Skype

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