Skype Customer Care on Twitter

Getting Skype's Attention on Twitter by GetHuman

https://twitter.com/skypesupport?lang=en
Customer Twitter Account
  • Somebody from Skype usually replies within 15 hours.
  • GetHuman site vistors rank this #3 out of 3 ways to reach them.
It's not easy to talk to a person at Skype. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.

Recent reasons others tried tweeting Skype

I have a skype account under Christina Velgakis. My husband does too, under Emmanuel Ve...
Suddenly unable to call abroad to Europe! NO FREAKING WAY TO CONTACT YOU BY PHONE (unle...
I blocked a phone number on different ocasions, which is harassing me, but the calls ke...
Product:-The Skype app*Says my account recovered but is showing locked ..several times...
Hello, I would like to speak Russian if you have such a function. Money is constantly...
Skype ring tone continues throughout calls
I have taken my GRE **days back still.my scores are not updated and I'm from India how...
Cancel Skype Number.*Skype support instructions are not available on my screen upon log...
Good Day,**I would like to purchase a Skype number from south Africa to use when I'm in...
I am not getting my balance previously.
*I can't make or receive video calls. When I try to make a call, my screen shows that...
This morning I got * emails from Skype (they're legit and not phishing attempts). The f...
My name is Rodrigues Albano of Mozambican nationality Africa, I come from a community t...

Skype Twitter-based Customer Help - Stats

Twitter @ Handlehttps://twitter.com/skypesupport?lang=en
Best hours24 hours, 7 days
Right time to tweet them3:45pm
Expected reply tweet15
Issue turnaround time25
Rank (amongst all ways to contact)3
Legibility of messaging55%
Customer service rating60%
Customer votes4,676
Information last updatedSat Mar 16 2024 10:00:00 GMT+0000 (Coordinated Universal Time)

Skype Customer Service through Twitter

Skype is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Skype will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Skype your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Skype that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Skype's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Skype

Of the 3 way(s) to get in touch with Skype, customers like you claim that the best one is the Live Chat option. From this page you can easily access all the possible contact information options for Skype as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Skype? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Skype

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