Samsonite Customer Service

Contact Samsonite & solve common issues

Use Samsonite's Phone Number

Samsonite's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Samsonite. Below you will also find the phone and non-phone-based contact information we've gathered.

Samsonite: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Samsonite.
There's more!
Click below to show 4 more questions, answers, and complete guides to common Samsonite customer support problems.

Contacting Samsonite customer support

Below you can compare and contrast the 5 ways to contact Samsonite by looking at which ones are the fastest and which ones other customers recommend the most for solving Samsonite customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Samsonite across the following channels: Phone, Web, Email, Chat.

Phone number / contactWaitVotes
800-765-2247
Customer Service
2 mins4
800-262-8282
Warranty & Repairs
38 mins50
Online Help at shop.samsonite.com
Customer Service
< 2 hrs42
questions@samsonite.com
Customer Service
< 4 hrs32
Live Chat at shop.samsonite.com
Customer Service
2 mins28

Does GetHuman work with Samsonite?

GetHuman does not work with Samsonite's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Samsonite at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Samsonite's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Samsonite at a Glance

Samsonite has 1 chat option
Samsonite has 1 customer email
Samsonite has 1 help forum
Samsonite has no twitter handle
Samsonite has no facebook page
Contact information overview

Answered on this page:

Can I personalize or monogram my Samsonite product?
Do Samsonite products comply with airline size and weight restrictions?
How can I track my order?
Solutions to common issues

Contacting Other Companies

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