Prudential Financial Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Prudential Financial?
Q:
Does Prudential Financial offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-8pm EST. The least busy day is Wednesday, and the most busy day is Tuesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Monday, and the shortest are on Friday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Prudential Financial below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Prudential Financial phone number to document the phone system.
Here is how our research team describes the way the Prudential Financial phone system greets you: Before we proceed, are you a financial professional? Say yes or no.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Say "No" to the first question, then press 0.
What are the hours and when should I call?
Prudential Financial operates the call center for this 800-778-2255 phone number Mon-Fri 8am-8pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 83 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Prudential Financial call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Prudential Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Prudential Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Prudential Financial is Wednesday. The most busy day to call is Tuesday, which averages 286% more phone calls by comparison. Again, this is based on a sample of 83 calls made with our AI-powered, web-based phone in the last 90 days.
- Mon
- Tue
- Busiest
- Wed
- Quietest
- Thu
- Fri
The shortest wait on hold
We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.
The best time to call Prudential Financial
In summation, the best day to call Prudential Financial is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Prudential Financial staffs the call center well on Wednesday.
Why Customers Call Prudential Financial
If you have time to do a bit of reading before you call Prudential Financial, we recommend you read over some of our problem-specific articles.
What is Prudential Financial?
Prudential Financial is a leading financial services company that offers a wide range of products and services to individuals, businesses, and institutional clients. With over 140 years of experience, Prudential is committed to helping customers achieve financial success and security. They provide solutions such as life insurance, retirement planning, investment management, and asset protection. Prudential's strong reputation stems from their focus on customer-centric strategies, innovative technologies, and a dedicated team of financial professionals. They aim to empower people to make informed financial decisions, protect their assets, and secure their future. As a trusted name in the industry, Prudential Financial is known for its expertise, stability, and commitment to delivering quality financial solutions to individuals and businesses alike.
What services does Prudential Financial offer?
Prudential Financial offers a comprehensive range of services tailored to meet the various financial needs of individuals, businesses, and institutions. Our services encompass life insurance and annuities, including retirement and income solutions. We also provide investment management and advisory services to help clients navigate the complexities of financial markets. Additionally, Prudential offers group insurance plans, such as disability and long-term care coverage, to protect businesses and their employees. We believe in the importance of holistic financial planning, offering guidance on wealth management, asset protection, estate planning, and more. Through our diverse portfolio of services, Prudential Financial aims to empower individuals and organizations to achieve financial security and successfully plan for their future.
Does Prudential Financial offer investment options?
Yes, Prudential Financial offers a wide range of investment options. As a leading financial services company, Prudential provides solutions tailored to meet individual investors' needs. Whether you are looking for retirement planning, college savings, or simply growing your wealth, Prudential offers various investment vehicles to choose from. These options include mutual funds, annuities, individual retirement accounts (IRAs), and managed accounts. Prudential's investment offerings cater to different risk levels, investment timeframes, and financial goals. Additionally, their team of knowledgeable financial advisors can provide guidance and personalized advice to help clients make informed investment decisions. With a commitment to helping individuals achieve their financial aspirations, Prudential Financial is a reliable choice for those looking for investment opportunities.
Top Prudential Financial customer service problems
Click the link above to get answers to just about any Prudential Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Prudential Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Prudential Financial agent. This phone number is Prudential Financial's best phone number because 330 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-778-2255 include Get financial advice and other customer service issues. Rather than trying to call Prudential Financial first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Prudential Financial has 1 phone number. It's not always clear what is the best way to talk to Prudential Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Prudential Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Prudential Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.