OptionsHouse Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at OptionsHouse?
Q:
Does OptionsHouse offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 7am-7pm CST. The least busy day is Friday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Tuesday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for OptionsHouse below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this OptionsHouse phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 to get to general account information.
What are the hours and when should I call?
OptionsHouse operates the call center for this 877-653-2500 phone number Mon-Fri 7am-7pm CT. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 9 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the OptionsHouse call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this OptionsHouse phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like OptionsHouse staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call OptionsHouse is Friday. The most busy day to call is Wednesday. Again, this is based on a sample of 9 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Tuesday.
The best time to call OptionsHouse
In summation, the best day to call OptionsHouse is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that OptionsHouse staffs the call center well on Friday.
Why Customers Call OptionsHouse
If you have time to do a bit of reading before you call OptionsHouse, we recommend you read over some of our problem-specific articles.
What is OptionsHouse?
OptionsHouse is an online brokerage platform that empowers traders to invest, trade, and manage their portfolios with ease. Designed for active and options traders, OptionsHouse offers a powerful suite of tools, educational resources, and a user-friendly interface, making it ideal for both beginners and experienced investors. With OptionsHouse, users can execute trades on stocks, bonds, mutual funds, ETFs, and more, at competitive commission rates. The platform provides advanced trading technology, real-time streaming quotes, customizable dashboards, and risk management tools to help investors make informed decisions. Additionally, OptionsHouse offers a wide range of educational materials, including webinars, tutorials, and articles, to help traders enhance their knowledge and skills. Overall, OptionsHouse is a comprehensive platform that combines advanced trading features with educational resources to support investors in maximizing their trading potential.
What types of accounts does OptionsHouse offer?
OptionsHouse offers a variety of accounts, tailored to meet different investment objectives. The main account types include Individual, Joint, Traditional IRA, Roth IRA, Rollover IRA, and Corporate accounts. The Individual account allows an individual to invest in stocks, options, ETFs, and mutual funds. The Joint account allows multiple individuals to share an account, which is ideal for couples or business partners. Traditional, Roth, and Rollover IRAs offer tax advantages and are suitable for retirement savings. The Corporate account is designed for businesses and allows trading in stocks, options, and ETFs. OptionsHouse also offers Education Savings Accounts (ESA) for education-related expenses. Whether you are an individual investor, a couple, a business, or planning for retirement or education, OptionsHouse has a range of account options to support your unique investment needs.
What are the commission fees for trading on OptionsHouse?
The commission fees for trading on OptionsHouse are straightforward and competitive. For stock trades, the fee is just $4.95 per trade. OptionsHouse has a clear pricing structure, with options trades priced at $4.95 plus $0.50 per contract. This pricing ensures that traders can benefit from cost-effective trading without compromising on quality or service. Additionally, OptionsHouse offers volume-based pricing, which means the more trades you make, the lower your cost per trade becomes. This transparent fee structure empowers traders to keep their costs low and maximize their potential profits. With OptionsHouse, you can trade with confidence knowing that you're getting competitive pricing, exceptional value, and reliable service.
Top OptionsHouse customer service problems
Click the link above to get answers to just about any OptionsHouse customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is OptionsHouse's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a OptionsHouse agent. This phone number is OptionsHouse's best phone number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-653-2500 include Get financial advice and other customer service issues. Rather than trying to call OptionsHouse first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, OptionsHouse has 1 phone number. It's not always clear what is the best way to talk to OptionsHouse representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for OptionsHouse. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like OptionsHouse. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.