Navigon Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Navigon?
A:Calling this Navigon number should go right to a real human being. You can also use our free service that can talk to Navigon for you and report back. Q:
Does Navigon offer 24 hour customer service?
A:Not at this number; hours here are Mon-Thu 8am-6pm, Fri 8am-5pm EST. The least busy day is Tuesday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Navigon below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Navigon phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Navigon number should go right to a real human being
In fact, much of this information on this page is superfluous because this Navigon phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Navigon operates the call center for this 866-273-4271 phone number Mon-Thu 8am-6pm, Fri 8am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 28 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Navigon call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Navigon phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Navigon staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Navigon is Tuesday. The most busy day to call is Monday. Again, this is based on a sample of 28 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call Navigon
In summation, the best day to call Navigon is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Navigon staffs the call center well on Tuesday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Navigon
If you have time to do a bit of reading before you call Navigon, we recommend you read over some of our problem-specific articles.
What are the system requirements for running Navigon?
The system requirements for running Navigon vary depending on the operating system. For iOS devices, Navigon requires iOS 11.0 or later, and it is compatible with iPhone, iPad, and iPod touch. Android devices running on Android 5.0 or higher are compatible with Navigon. Additionally, it is important to have a stable internet connection to fully utilize the app's features such as realtime traffic information and map updates. For optimal performance, it is recommended to have at least 1GB of RAM and a decent amount of available storage space on the device for map data storage. Overall, Navigon is designed to be compatible with a wide range of modern devices, ensuring a smooth navigation experience for users.
Can I use Navigon offline?
Yes, you can use Navigon offline. One of the key features of Navigon is its ability to function without a constant internet connection. Once you download the necessary maps and save them onto your device, you can navigate through different routes, get directions, and access various features even when offline. This is particularly useful when traveling to areas with limited network coverage or when trying to avoid using mobile data to save roaming charges. Navigon also offers real-time traffic updates and voice-guided navigation even without an internet connection. So, whether you're in a remote location or simply prefer not to rely on internet connectivity, Navigon allows you to navigate effortlessly offline.
Can I customize the Navigon user interface?
Yes, you can customize the Navigon user interface to suit your preferences. Navigon offers various options for customization, allowing you to personalize the interface to your liking. You can choose from different themes, colors, and layouts to match your style and make the navigation experience more enjoyable. Additionally, you have the ability to rearrange and prioritize the display of information, such as the map view, speedometer, or upcoming maneuvers. This flexibility ensures that you have greater control over how information is presented and accessible during your journeys. Navigon recognizes that every user has unique requirements, and by offering a customizable user interface, it aims to meet the diverse needs of its users effectively.
Top Navigon customer service problems
Click the link above to get answers to just about any Navigon customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
More Navigon Customer Service Contacts
There are of course other ways to contact Navigon customer service besides the phone. Below we list the best ones, by medium.
Navigon Customer Help Desk / Web Support
As a last, sometimes only, resort- Navigon customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Navigon's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Navigon agent. This phone number is Navigon's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-273-4271 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call Navigon first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Navigon has 1 phone number. It's not always clear what is the best way to talk to Navigon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Navigon. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Navigon. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.