Navigon Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Navigon customer service, archive #1. It includes a selection of 1 issue(s) reported July 16, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have a Navigon [redacted] that was inactive for three years until I charged it today, July 16th. I managed to access the screen with the options for a new trip, recent trip, and favorites. Upon selecting a recent trip, I encountered issues establishing satellite connection, which usually happens in a few seconds to a minute but took 15 minutes today. I attempted to reboot and reset the system, leading to a device code prompt (APTTU-BWX5X-NVREB) that I misunderstood. After encountering a "Please insert memory card" message and trying to resolve it by ejecting and re-inserting the memory card, the screen is now frozen even in reset mode. I seek help to resolve this technical issue as the Navigon [redacted] has been a valuable tool for my travels across the USA since I purchased it in January [redacted]. Thank you, John Hanley
Reported by GetHuman5073504 on Thursday, July 16, 2020 10:40 PM
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