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Lands' End Customer FAQ

Top Answers & How-to Guides

What is Lands' End's Phone Number?

The question we are asked most often is about how to talk to Lands' End customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is there a size chart available for your clothing?

Yes, a size chart is available for our clothing at Lands' End. We understand that finding the right fit is important, so we provide...
Ask any question you have about Lands' End customer service, get an answer now.
Contact Lands' End customer service

Order Tracking

How do I track my order?

To track your order from Lands' End, simply log in to your account on the website and go to the "Order History" section. From there,...
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Return Policy

What is Lands' End return policy?

Lands' End return policy allows customers to return any item at any time if they are not completely satisfied. Whether the product...
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Exchanges

Can I exchange my purchase for a different size/color?

Yes, you can exchange your purchase for a different size or color at Lands' End. We understand that getting the perfect fit and color...
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Refunds

How long does it take to receive a refund?

At Lands' End, we strive to process refunds as quickly as possible. Once we receive your returned item, it typically takes around 10...
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International Shipping

Do you offer international shipping?

Yes, Lands' End offers international shipping. We understand that our customers may be located outside of the United States and we...
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Payment Methods

What payment methods do you accept?

At Lands' End, we strive to provide our customers with a hassle-free shopping experience. We accept a wide range of payment methods,...
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Loyalty Program

What is the Lands' End loyalty program?

The Lands' End loyalty program is a way for customers to earn rewards and exclusive benefits while shopping. It is known as the Lands'...
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Discounts

Are there any discounts or promotions available?

Yes, Lands' End frequently offers discounts and promotions to help customers save on their purchases. The company regularly runs special...
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Personalized Items

Can I order a personalized item?

Yes, customers have the option to order personalized items from Lands' End. By selecting the "Personalize It" option on eligible products,...
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Quality Guarantee

What is the quality guarantee for Lands' End products?

At Lands' End, we take pride in providing high-quality products that are built to last and meet the expectations of our customers....
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Size Chart

Is there a size chart available for your clothing?

Yes, a size chart is available for our clothing at Lands' End. We understand that finding the right fit is important, so we provide...
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Help me with my Lands' End customer service issue

Ask any question you have about Lands' End customer service. We will do our best to get you answers right away.
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