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How long does it take to receive a refund?

Asked 2 years ago
The time it takes to receive a refund from Lands' End may vary based on several factors. Generally, once returned items are received and processed by the returns department, it can take approximately five to ten business days for the refund to be initiated. Processing times can differ depending on the payment method used for the original purchase. For example, credit card refunds may be reflected in the customer’s account sooner than those initiated through other payment forms, such as PayPal or gift cards, which may take a bit longer. It is advisable for customers to keep an eye on their bank statements or account to track the progress of the refund. Additionally, customers may visit the Lands' End website to see any updates related to their orders or refunds or to find specific information related to their individual circumstances.
Answered Jul 5th 2025

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