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What is the process for return shipping?

Asked 5 months ago
Lands' End has established a straightforward process for return shipping to ensure customer satisfaction. First, customers should visit the Lands' End website to access their order history. After locating the item they intend to return, they can initiate the return process by following the on-screen instructions. Each return typically allows for a designated return window, which is usually within 90 days of receiving the order, providing a generous time frame for customers. Once the return is initiated, customers will receive a return label, which can often be printed directly from the website. It is essential to pack the item securely and include any original packing materials or accessories. The return label should be affixed to the package. After this, customers can drop off the package at the designated carrier location or schedule a pickup, depending on the return label instructions. It is advisable to keep the tracking information for the return shipment for future reference. For the latest return policies and detailed instructions, customers may want to check the relevant section on the current Lands' End website.
Answered Jul 5th 2025

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