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Kodak Customer FAQ

Top Answers & How-to Guides

How do I Contact Kodak Customer Service?

The question we are asked most often is about how to talk to Kodak customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where can I find user manuals and guides for Kodak products?

You can easily access user manuals and guides for all Kodak products on our official website. Simply visit the Kodak Support page and...
Ask any question you have about Kodak customer service, get an answer now.

Recent Kodak Customer Questions

I have purchased a camera and I didn't receive my parcel

We're sorry to hear that you haven't received your Kodak camera purchase. Unfortunately, we cannot check the status of your order. We recommend reaching out to the retailer or platform where you purchased the camera. They should be able to provide tracking information and possibly speed up the resolution of your issue. If it was purchased directly from Kodak, there might have been an order confirmation email with tracking details. Always make sure your shipping information is correct when purchasing products to avoid any delays or complications.
Asked Apr 9, 2024 8:16 AM

How do I do for installation of my newly purchased QLED TV

Hmmm...we're not sure about that. As this platform is meant for assistance with Kodak-related queries, we wouldn't be able to provide guidance on the installation of a QLED TV.
Asked Apr 8, 2024 4:23 AM

Savoir si ma commande a ete prise en charge car aucun mail de votre part

Nous nous excusons si vous n'avez pas reçu de confirmation pour votre commande. Normalement, nous envoyons un email de confirmation peu après que la commande a été passée. Il se peut qu'il soit dans votre dossier spam ou courrier indésirable. Nous vous suggérons de vérifier ces dossiers. Si vous ne trouvez toujours pas de confirmation, cela peut signifier que votre commande n'a pas été traitée correctement. Dans ce cas, nous vous conseillons de passer à nouveau la commande.
Asked Apr 2, 2024 9:18 AM

Trying to charge the pixpro fz55 camera and then the screen shows a message of failed connection and does not charging

If you're encountering a "failed connection" message on your Kodak PIXPRO FZ55 camera, it suggests there's an issue with the connection between your camera and the power source. This might be due to a faulty cable, charger, or even the camera's charging port. Try using a different charger and cable, if possible. Ensure also that both the cable and charger are correctly plugged. If the problem persists, then your camera may have a hardware issue. In such case, it would be best to reach out to an authorized Kodak service center for assistance. Please ensure that you switch off your camera while charging to avoid any errors.
Asked Mar 19, 2024 9:01 PM

I would like to get a solar filter for pixpro az652 kadak camera

Kodak doesn't specifically produce a solar filter for the Pixpro AZ652. However, you can generally use a third-party 62mm solar filter compatible with the lens diameter of the Pixpro AZ652. It is crucial to ensure you have the correct size filter for your camera's lens to avoid any potential damage during use. Most photography accessory retailers will carry various sizes, including the 62mm size you'd need. Always use solar filters with caution to avoid damaging your camera or your eyes.
Asked Mar 8, 2024 3:14 PM

Help me with my Kodak customer service issue

Purchase Locations

Where can I purchase Kodak cameras and accessories?

Kodak cameras and accessories are available for purchase through a variety of channels. You can buy them directly from the official...

Film Formats

What are the different types of film formats available?

There are several different types of film formats available from Kodak. The most common format is 35mm film, which is widely used and...

Batteries

What kind of batteries does my Kodak camera require?

All Kodak cameras require AA or AAA batteries, depending on the model. The specific battery type will vary between different camera...

Lens Compatibility

Can I use third-party lenses with Kodak cameras?

Yes, Kodak cameras are typically compatible with third-party lenses. However, it is important to ensure that the lens you intend to...

Warranty Period

What is the warranty period for Kodak products?

The warranty period for Kodak products varies depending on the specific product. For most digital cameras, Kodak offers a one-year...

Storage Recommendations

What are the recommended storage conditions for film rolls?

Film rolls should be stored in a cool and dry environment, away from direct sunlight and moisture. The ideal storage temperature is...

Loyalty Program

Is there a Kodak loyalty program or rewards program available?

Yes, Kodak offers a loyalty program called "Kodak Moments Rewards" to reward its customers. By signing up for this program, customers...

User Manuals

Where can I find user manuals and guides for Kodak products?

You can easily access user manuals and guides for all Kodak products on our official website. Simply visit the Kodak Support page and...
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