ItsHot.com Customer FAQ

Yes, we do offer free shipping on all orders within the United States. At ItsHot.com, we understand the importance of providing excellent...

Yes, at ItsHot.com, we offer international shipping to customers worldwide. We understand that our beautiful jewelry products are desired...

Yes, It is possible to upgrade the shipping method after placing an order on ItsHot.com. However, please note that the availability...

Our return policy at ItsHot.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 30-day return window...

Yes, you can track your order at ItsHot.com. Once your order is shipped, you will receive a confirmation email containing your tracking...

At ItsHot.com, we offer a variety of convenient payment methods to ensure a hassle-free purchasing experience. We accept all major...

Yes, at ItsHot.com, we offer a wide range of customizable jewelry options. We understand that every individual has unique preferences...

Yes, we offer a warranty for all our products at ItsHot.com. We understand the importance of customer satisfaction and stand by the...

Gold-plated and solid gold are two distinct types of jewelry. Solid gold refers to jewelry that is made entirely from gold and contains On the other hand, gold-plated jewelry is made from a base metal (such as brass or sterling silver) and coated with a layer of gold through a process called electroplating. The gold layer may be thin, typically between 0.5 to 2.5 microns. Gold-plated jewelry is more affordable and offers the look of real gold at a fraction of the cost. However, the gold plating may wear off over time, revealing the base metal underneath. In summary, while solid gold is made entirely of gold and has a higher value and durability, gold-plated jewelry has a base metal core with a thin layer of gold coating and is a more affordable option....

Yes, all of our diamonds are conflict-free. At ItsHot.com, we prioritize ethical sourcing and support the Kimberley Process, which...