GetHuman Customer Care on Twitter

Getting GetHuman's Attention on Twitter by GetHuman

@gethumancom
Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~2:45pm
#3 of 4 contacts
761 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting GetHuman

Con msg for money from mic*mac** act fast block it and contact email *****@***.com own...
mic*mac** was hacked forth days act fast contact *****@***.com *I on behalf friend who...
My number has been banned*Please turn it on again************Please unbanned my number
I want you to stop texting me from your phone number ***-***-****. I got a human at Si...
Hi,**Love your service!*Trying to reach ConEd for a billing issue, and even though I in...
I want to withdraw my application for early social security benefits before it takes affect
This is regarding ancestry.com do I have the right person to help me?
On Wednesday Feb *th I was directed to your service while trying to reach virgin Atlant...
cant find activation screen bought from office max
GetHuman, you guys are great. Facebook has locked me out of my account since January...
you were kind enough to get a real person for me at Ticketmaster, but just got cut off...
My Comcast*Xfinity monthly bill increased by $**-$** dollars a month. Why such an increase?
So I submitted a problem on your website thinking it would be directed to the respectiv...

Get help with my issue

GetHuman Twitter-based Customer Help - Stats

Twitter @ Handle@gethumancom
Call-back availableNO
Best hoursMon-Fri 8am-5pm EST
Right time to tweet them2:45pm
Expected reply tweet3
Issue turnaround time7
Rank (amongst all ways to contact)3
Legibility of messaging79%
Customer service rating78%
Customer votes761
Information last updatedMon Jun 27 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

GetHuman Customer Service through Twitter

GetHuman is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GetHuman will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GetHuman your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GetHuman that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GetHuman's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GetHuman

Of the 4 way(s) to get in touch with GetHuman, customers like you claim that the best one is the support@gethuman.com option. From this page you can easily access all the possible contact information options for GetHuman as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GetHuman? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GetHuman

More Companies on Twitter

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!