GetHuman Customer Care on Twitter

Getting GetHuman's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 3 hours
Best time to tweet: ~9:30am
#3 of 4 contacts
763 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting GetHuman

Sent things i didn't order want my money put back in my bank account
Disability check gets deposited and my card locked
I want wish to stop charging my account on file for the same order I already ordered.
Wish keeps trying to charge the same order on my card account and I'm not ordering anyt...
My cat tree was delivered on **** in MUSTANG, OK *****. I live in OKLAHOMA CITY, OK. I...
I accidentally released my text now phone number ***-***-**** a couple minutes ago and...
I tried to use your service to contact Fidelity Investments. My contact session started...
My home page is with IG Home and now when I log on, I have to personalize the page in o...
I have ordered quite a few items from wish. com. I had only received one item a few wee...
Can't get my emails, unable to call ***, won't go through
I have order the Denture top & bottom i order the January **st why is it taking so long...
I downloaded an game crazy Onet an i have reach the amount that was needed to be able t...
Yes why are u guys taking money out of my card for Roku channels I don't want Roku channels

Get help with my issue

GetHuman Twitter-based Customer Help - Stats

Twitter @ Handle@gethumancom
Call-back availableNO
Best hoursMon-Fri 8am-5pm EST
Right time to tweet them9:30am
Expected reply tweet3
Issue turnaround time3
Rank (amongst all ways to contact)3
Legibility of messaging76%
Customer service rating81%
Customer votes763
Information last updatedWed Apr 07 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

GetHuman Customer Service through Twitter

GetHuman is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that GetHuman will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM GetHuman your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like GetHuman that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that GetHuman's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting GetHuman

Of the 4 way(s) to get in touch with GetHuman, customers like you claim that the best one is the option. From this page you can easily access all the possible contact information options for GetHuman as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach GetHuman? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact GetHuman

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