GAINSCO Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at GAINSCO?
A:Press 1, then 2, then 1, then 0# when it asks for a policy number, then 1, then hold for customer service. You can also use our free service that can talk to GAINSCO for you and report back. Q:
Does GAINSCO offer 24 hour customer service?
A:Not at this number; hours here are 8am-5pm EST. The least busy day is Sunday, and the most busy day is Monday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 33 minutes. The longest hold times are on Wednesday, and the shortest are on Monday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for GAINSCO below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this GAINSCO phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 2, then 1, then 0# when it asks for a policy number, then 1, then hold for customer service
Below are some clips we've found from GAINSCO's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling Gainesville Auto Insurance. This call may be monitored or recorded to ensure high quality service.
To receive instructions in English, please press one."
Excerpt from a call with GAINSCO
Wednesday, April 17, 2024 8:57 PM
What are the hours and when should I call?
GAINSCO operates the call center for this 866-424-6726 phone number 8am-5pm ET. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 81 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the GAINSCO call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this GAINSCO phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like GAINSCO staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call GAINSCO is Sunday. The most busy day to call is Monday, which averages 1250% more phone calls by comparison. Again, this is based on a sample of 81 calls made with our AI-powered, web-based phone in the last 90 days.
- Sun
- Quietest
- Mon
- Busiest
- Tue
- Wed
- Thu
- Fri
- Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday. The longest wait in the queue on average occurs on Wednesday.
The best time to call GAINSCO
In summation, the best day to call GAINSCO is Tuesday.
Why Customers Call GAINSCO
If you have time to do a bit of reading before you call GAINSCO, we recommend you read over some of our problem-specific articles.
Is GAINSCO Available in My State?
GAINSCO is located in most states, so it should be easy to find one near you. Contact the company directly or simply Google it to find "GAINSCO locations near me" for fast, friendly service and versatile insurance products.
What's Covered by My GAINSCO Policy?
GAINSCO offers good auto insurance coverage, especially for high-risk drivers. Check out the standard coverage options. Generally, the company takes over most expenses. However, you may also add more options for better protection of your vehicle. You can contact customer service for additional information or if you have any queries.
How Do I File a Claim with GAINSCO?
GAINSCO ensures to provide a quick and easy claim filing process. You can file your claim any time through the official website and the mobile app. A claim representative soon gets in touch with you after filing. Discuss the further steps and provide any additional information if necessary. Customer service is available to answer your queries regarding claims as well.
Top GAINSCO customer service problems
Click the link above to get answers to just about any GAINSCO customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to GAINSCO, and their purpose. Are any of these similar to the reason you are trying to call?
Adding vehicle to policy: "I'm trying to add my 2001 Chrysler Sebring to my policy that got disconnected during the process."- From a call lasting 9m 8s , Mar 11, 2024 2:03 PM
Conclusion and closing notes
This is GAINSCO's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a GAINSCO agent. This phone number is GAINSCO's best phone number because 444 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-424-6726 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call GAINSCO first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, GAINSCO has 1 phone number. It's not always clear what is the best way to talk to GAINSCO representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for GAINSCO. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like GAINSCO. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.