Duolingo Customer Care on Twitter
Getting Duolingo's Attention on Twitter by GetHuman
@duolingoCustomer Twitter Account
- Somebody from Duolingo usually replies within 3 hours.
- GetHuman site vistors rank this #2 out of 2 ways to reach them.
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It's not easy to talk to a person at Duolingo. To get answers or explanations on how to fix customer service issues more quickly, start typing out the issue below and we will connect you with solutions in moments.
Recent reasons others tried tweeting Duolingo
I finished a Duolingo lesson on Saturday **th October and it showed that I had complete...
I like to learn without stress. I don‘t need competitions and rankings. Now, it will be...
Can't practicing to refill lives. It's start to going and after some time give message...
Duolingo took ** euro's out of my bank account for a yearly subscription for super Duol...
What is the thinking behind slowing our progress with hard to spell,Or SELDOM used word...
Hello, **I used super duolingo as a two weeks trial for free and was supposed to be inf...
Stuck on daily refresh!*What is being done to help
Last night ********** I completed a story on Duolingo (Unit ** Una Pelicular de Terror...
I have heard that in the not so distant future you are going to stop updating your wel...
I used Duolingo free for two years , it was OK and I improved myself. In September I pa...
Ces pour un d*bite ment apr*s mon essai *a m’a pris * l’ann*e alors que je voulais fair...
Hi Duolingo *In my opinion, the last update from Duo is very much for worse.*- Duo Gae...
Bonjour, Rigolet Marie dmf. *****@***.com*Je ne peux suivre les cours r*guli*rement et...
Duolingo Twitter-based Customer Help - Stats
Twitter @ Handle@duolingo
Best hours24 hours, 7 days
Right time to tweet them3pm
Expected reply tweet3
Issue turnaround time8
Rank (amongst all ways to contact)2
Legibility of messaging89%
Customer service rating85%
Customer votes382
Information last updatedSat Mar 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)
Duolingo Customer Service through Twitter
Duolingo is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Duolingo will do this, but don' be surprised if they do.
Customer Support through Twitter in General
One thing you might like even more than trying to tweet or DM Duolingo your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Duolingo that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Duolingo's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.
More about contacting Duolingo
Of the 2 way(s) to get in touch with Duolingo, customers like you claim that the best one is the Online Help option. From this page you can easily access all the possible contact information options for Duolingo as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Duolingo? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.