DexCom Customer Care on Twitter

Getting DexCom's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
495 customers have checked with GetHuman if DexCom has a Twitter address for customers in the last 45 days.
DexCom does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting DexCom

Hallo, habe heute zum ersten Mal den Dexcom G* Sensor nach Ablauf gewechselt und nach d...
My husband's receiver is not alerting us to low blood sugar. It does however sound on t...
My son Brendan Willett is the Dexcom user and I am a follower. He got a new iPhone whi...
I phoned Dexcom on Dec. ** to order sensors for my G*. The order was placed (see websit...
A while back you sent me a sensor replacement due to a defective sensor. You sent me a...
my reorder has been delayed because they cannot verify my transmitter number for my g...
sensor peeling off or becoming loose to soon. I here that you offer free over patches
I would like if you could send me out a sensor for my daughter because we don’t have an...
I just sent a message about my sons Dexcom. I can’t get his Dexcom to connect to Bluet...
I need to order more sensors and do not know how to order on line. I am hard of hearin...
I’m out of town at Mayo Clinic in Rochester mn with my husband and my sensor has quit w...
Hi there. I have the deccomG* and went to install a new sensor last night. When I press...
Do I still total carbs eaten and add to the pump?

Get help with my issue

DexCom Customer Service through Twitter

DexCom is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Contact DexCom via their Help Desk.

Customer Support through Twitter in General

While we don't know of a Twitter username for DexCom, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting DexCom

Of the 1 way(s) to get in touch with DexCom, customers like you claim that the best one is the https://www.dexcom.com/contact option. From this page you can easily access all the possible contact information options for DexCom as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach DexCom? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact DexCom

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