DHGate.com Customer Care on Twitter

Getting DHGate.com's Attention on Twitter by GetHuman

For Customer Support
Why did you want to tweet them? Get connected with other customers with the same issue, how they fixed it and pro tips.
5,463 customers have checked with GetHuman if DHGate.com has a Twitter address for customers in the last 45 days.
DHGate.com does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting DHGate.com

I was waiting for the refund more than * months.. the dispute has ended and can’t find...
I had submitted a dispute for an item which was sent without missing label details on...
I orderd * wigs yesterday the money has been taken from my account I'm wondering the de...
I keep getting emails to say order cancelled but haven't ordered anything
I never received a co formation email with my orders information
Sehr geehrte Damen und Herren,* *die Bestellung Nr.********** vom **.**.**** ist nie be...
I can't reset my password. I used the "guest checkout"
I used the "guest checkout" and I have no password and login or can't reset my password.
Hi I have ordered shoes from this seller and the shoes are really big and I told the se...
This is fraud. I am a disabled person and terminally ill. Why Would you be accessing my...
Hi, I’m having trouble returning my order. I’ve open a dispute me and the seller came t...
Hi, I am writing to you because the package relating to my order number: ********** of...
I have received two E-mails stating that * different orders have been cancelled but the...

Get help with my issue

DHGate.com Customer Service through Twitter

DHGate.com is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Live Chat with DHGate.com.

Customer Support through Twitter in General

While we don't know of a Twitter username for DHGate.com, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting DHGate.com

Of the 2 way(s) to get in touch with DHGate.com, customers like you claim that the best one is the Live Chat option. From this page you can easily access all the possible contact information options for DHGate.com as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach DHGate.com? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact DHGate.com

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