DHGate.com Customer Care on Twitter

Getting DHGate.com's Attention on Twitter by GetHuman

Not on Twitter
For Customer Support
Why did you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Track an OrderTweet re: Return an OrderTweet re: Refund a ChargeTweet re: Missing DeliveryTweet re: Problem With an OrderAbout a different issue
5,487 customers have checked with GetHuman if DHGate.com has a Twitter address for customers in the last 45 days.
DHGate.com does not address customer service issues through Twitter as far as we know.

Recent reasons others tried tweeting DHGate.com

Necesito cancelar este pedido n*m. **********
I ordered my machine online and received a order number. wondering why I didn't get a...
I am trying to find out if my order went through
My order was automatically cancelled a month ago and I still haven't received my refund...
My app shows all the purchases and my items awaiting payment verification so to verify...
We bought these for my son because we can’t wait for the real thing so we got him the J...
Hi I would like a refund of **.* dollars back from a hoodie I ordered off of DHgates it...
I need to verify my payment.
A payment had gone out of my bank account an the two sellers won’t verify payment on th...
In data ** ottobre ho fatto un ordine a dhgate numero ********** dopo aver pagato pi* d...
I've ordered several packages and haven't received them yet or I haven't received track...
dhgate .com still hasn't provided me with a tracking number even thoe they recieved my...
Non of my orders I maid in ** days total of ** items purchased from DHgate sellers were...
Get help with my issue

DHGate.com Customer Service through Twitter

DHGate.com is not on Twitter as far as we can tell. Either that or one of our researchers determined that they don't really help customers through their Twitter handle. Either way, you're better off looking for a different way to get in touch with them. If it makes you feel better, a lot of companies that do have Twitter handles still redirect customers to another form of communication in order to help them with customer service issues. In this particular case, our advice is this: Live Chat with DHGate.com.

Customer Support through Twitter in General

While we don't know of a Twitter username for DHGate.com, in general we do support helping you find a way to contact companies over Twitter for the purposes of handling customer service problems. With our problem-specific help tools, we help you create a page for your issue and then one-click to Tweet the company a link to it if they have an available Twitter or DM handle. The nice thing about it is that you can share that page with friends and other customers to show the company that others are paying attention as well, which we find gets you a faster, better response in most cases.

More about contacting DHGate.com

Of the 2 way(s) to get in touch with DHGate.com, customers like you claim that the best one is the Live Chat option. From this page you can easily access all the possible contact information options for DHGate.com as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach DHGate.com? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact DHGate.com

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