Blue Mercury Customer Service

Phone Number & Contact Info

Blue Mercury's Best Phone Number

800-355-6000
Toll-free·Calls Customer Service·Most popular Blue Mercury number
Q:

How do I talk to a live human at Blue Mercury?

A:Calling this Blue Mercury number should go right to a real human being
Q:

Does Blue Mercury offer 24 hour customer service?

A:Not at this number; hours here are Mon-Fri 9am-6pm EST. The least busy day is Wednesday, and the most busy day is Thursday. Details
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line.

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Blue Mercury phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Blue Mercury number should go right to a real human being
In fact, much of this information on this page is superfluous because this Blue Mercury phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Blue Mercury operates the call center for this 800-355-6000 phone number Mon-Fri 9am-6pm ET. The short answer is that you should call on a Wednesday. This observation and the following section are based on analysis of a sample set of 37 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Blue Mercury phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Blue Mercury staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Blue Mercury is Wednesday. The most busy day to call is Thursday. Again, this is based on a sample of 37 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Tuesday.

The best time to call Blue Mercury

In summation, the best day to call Blue Mercury is Wednesday. In this case, it's a no-brainer. Wednesday is not only the least busy day for calling this Blue Mercury number, but it is also the day with the shortest hold times.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Blue Mercury

If you have time to do a bit of reading before you call Blue Mercury, we recommend you read over some of our problem-specific articles.

What is Blue Mercury?

Blue Mercury is a renowned beauty retailer founded in 1999, offering a curated selection of high-quality beauty, skincare, and wellness products. We pride ourselves on providing a seamless shopping experience both online and in our physical stores. Blue Mercury is not just a one-stop shop for luxury beauty brands; we also offer expert advice from our knowledgeable beauty experts known as Beauty Advisors. These professionals are committed to helping customers find the best products for their specific needs. Blue Mercury's extensive product range includes makeup, haircare, fragrance, and skincare items from top brands, along with our own line of beauty products. Whether you seek innovative skincare solutions, the latest makeup trends, or personalized beauty recommendations, Blue Mercury is dedicated to fulfilling all your beauty desires.

Where are Blue Mercury stores located?

Blue Mercury stores are conveniently located in various cities across the United States. Our stores can be found in upscale shopping centers and neighborhoods, making it easy for customers to access our exceptional beauty and wellness products. Visit our website to discover a comprehensive store locator, providing details and addresses of all our locations. Whether you're in New York City, Los Angeles, Chicago, or other major metropolitan areas, you will find a Blue Mercury store nearby. Additionally, we also offer an online shopping platform, allowing customers to conveniently shop from the comfort of their homes. With our widespread presence and commitment to providing a unique beauty shopping experience, Blue Mercury ensures that everyone can access their favorite brands and discover new ones.

Top Blue Mercury customer service problems

Click the link above to get answers to just about any Blue Mercury customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is Blue Mercury's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Blue Mercury agent. This phone number is Blue Mercury's best phone number because 222 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-355-6000 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Blue Mercury first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Blue Mercury has 1 phone number. It's not always clear what is the best way to talk to Blue Mercury representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Blue Mercury. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Blue Mercury. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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