Blue Cross Blue Shield (TX) Customer Care on Twitter

Getting Blue Cross Blue Shield (TX)'s Attention on Twitter by GetHuman

@bcbstx
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~3:45pm
#3 of 6 contacts
780 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
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Blue Cross Blue Shield (TX) Twitter-based Customer Help - Stats

Twitter @ Handle
@bcbstx
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
3:45pm
Expected reply tweet
38
Issue turnaround time
66
Rank (amongst all ways to contact)
3
Legibility of messaging
93%
Customer service rating
70%
Customer votes
780
Information last updated
Sun Jul 15 2018 10:00:00 GMT+0000 (UTC)

Blue Cross Blue Shield (TX) Customer Service through Twitter

Blue Cross Blue Shield (TX) is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Blue Cross Blue Shield (TX) will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Blue Cross Blue Shield (TX) your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Blue Cross Blue Shield (TX) that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Blue Cross Blue Shield (TX)'s personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Blue Cross Blue Shield (TX)

Of the 6 way(s) to get in touch with Blue Cross Blue Shield (TX), customers like you claim that the best one is the 800-521-2227 option. From this page you can easily access all the possible contact information options for Blue Cross Blue Shield (TX) as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Blue Cross Blue Shield (TX)? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.
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