A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Sunday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Wednesday, and the shortest are on Tuesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Yellow Pages below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Yellow Pages phone number to document the phone system.
Here is how our research team describes the way the Yellow Pages phone system greets you: Current client, press 1. Want to work with us, press 2. Order a copy of the Yellow Pages or have a question about your delivery, press 3. Cannot help you with technical support.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Keep saying "Customer Service"
Below are some clips we've found from Yellow Pages's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling The Real Yellow Pages, a Thrive Inc brand.
We're glad you called, and we look forward to helping you. We may record or monitor this call for quality control, training, and other business purposes.
You may receive an email after this call to rate our service.
Please take a few minutes and tell us how we're doing.
If you're a current client, please push one.
If you're interested in working with us or learning more about Thrive, great.
Hit two. If you would like to order a copy of The Real Yellow Pages, or have a question about your delivery, please press three."
Excerpt from a call with Yellow Pages
Thursday, October 24, 2024 8:16 PM
What are the hours and when should I call?
Yellow Pages operates the call center for this 800-479-2977 phone number 24 hours, 7 days.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 56 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Yellow Pages call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Yellow Pages phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Yellow Pages staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Yellow Pages is Sunday.The most busy day to call is Thursday, which averages 200% more phone calls by comparison.Again, this is based on a sample of 56 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Yellow Pages is Tuesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Yellow Pages staffs up on Tuesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Yellow Pages
Below is a sample of recent calls to Yellow Pages, and their purpose. Are any of these similar to the reason you are trying to call?
Update advertisement details: "I'm just like, you know, I'm not seeing it shows up."
- From a call lasting 11m 27s , Nov 11, 2024 11:33 PM
Conclusion and closing notes
This is Yellow Pages's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Yellow Pages agent. This phone number is Yellow Pages's best phone number because 414 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-479-2977 include and other customer service issues. Rather than trying to call Yellow Pages first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Yellow Pages has 1 phone number. It's not always clear what is the best way to talk to Yellow Pages representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Yellow Pages. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Yellow Pages. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.