Yankee Candle Company Customer Service Phone Number

800-243-1776
Hold time now: 3 mins (avg 2)
Best time to call: 2:15pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Yankee Candle Company phone number (it's ranked #2). Most customers call 877-803-6890 for support: Click here for best option

Other customers got on the phone recently because:

I need order status on order W********** placed on *******. The webpage has no status...
I did not receive **** car jar air fresheners ordered: * honey clementine, * alpine mor...
Order* w********** I did receive but the cranberry chutney candle was shattered. I also...
received my candles but not the * balsam fir room sprays. I actually cut my finger try...
Received broken glass candle and never received two balsam fir spays and was charged fo...
Yankee candle cancelled my order and i’m upset and need that order
* damaged candles*part of order is missing
Wron shipping address on order *w************Please update the address to ***** Weidema...
I have an issue with one of the products Add just be just be with someone in customer service
My candles came broken I was told I was going to get replaced ones but have not heard f...
I would like to know when I can expect to receive my order w************I am not gettin...
Order got canceled without permission, reinstate the order
Order got canceled without permission.
i returned candles because the ones i bought did not smell when burning. I paid...

Help me with my issue

Yankee Candle Company Customer Service Phone Number 800-243-1776 - Info & Statistics

Phone number to dial800-243-1776
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat-Sun 9am-5pm EST
Best time to dial2:15pm
Navigate phone maze to a humanDirect to human
Average wait2
Current wait3
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or email or web
Quality of communication75%
Quality of help86%
Customer votes589
Best phone number877-803-6890
Information last updatedThu Jan 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Yankee Candle Company's 800-243-1776 Customer Service Number

This Yankee Candle Company phone number is ranked #2 out of 2 because 1,242 Yankee Candle Company customers tried our tools and information and gave us feedback after they called. The reason customers call 800-243-1776 is to reach the Yankee Candle Company Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, Yankee Candle Company has call center locations in null and you can call during their open hours Mon-Fri 8am-8pm, Sat-Sun 9am-5pm EST. Yankee Candle Company has 2 phone numbers and 4 different ways to get customer help. We've compiled information about 800-243-1776 and ways to call or contact Yankee Candle Company with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Yankee Candle Company

Calling Yankee Candle Company at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Yankee Candle Company Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Yankee Candle Company's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Yankee Candle Company in General

While 800-243-1776 is Yankee Candle Company's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 877-803-6890 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Yankee Candle Company help by calling them, is that other customers give their customer support at this number a 75% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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