XO Communications Customer FAQ

Top Answers & How-to Guides

What is XO Communications's Phone Number?

The question we are asked most often is about how to talk to XO Communications customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What security measures does XO Communications have in place for data protection?

XO Communications has implemented robust security measures to ensure data protection. Our network and data centers are safeguarded...
Ask any question you have about XO Communications customer service, get an answer now.

Services Provided

What services does XO Communications provide?

XO Communications offers a wide range of services tailored to meet the diverse needs of businesses. Our comprehensive portfolio includes...

Data Centers Location

Where are XO Communications' data centers located?

XO Communications operates multiple state-of-the-art data centers strategically positioned across the United States. These data centers...

Voice and Data Solutions

Do you offer both voice and data solutions?

Yes, XO Communications offers both voice and data solutions to meet the diverse communication needs of businesses. With our range of...

Uptime Guarantee

What is the uptime guarantee for XO Communications' services?

XO Communications provides a robust uptime guarantee for their services. Our dedicated commitment ensures that our services will be...

Service Upgrades

Can I upgrade my service plan?

Yes, you can upgrade your service plan with XO Communications. We offer flexible options for customers to enhance their plans based...

Internet Connectivity

What types of internet connectivity does XO Communications offer?

XO Communications offers a range of internet connectivity options to suit different business needs. These options include Dedicated Dedicated Internet Access provides high-speed and reliable connectivity with dedicated bandwidth for businesses that require consistent performance and fast speeds for mission-critical applications. Ethernet Internet offers scalable and flexible connectivity with symmetrical speeds, ideal for companies that need to support heavy data traffic, cloud computing, and video conferencing. For small and medium-sized businesses, XO Communications also provides Broadband Internet, which offers affordable and reliable internet access for day-to-day operations. This option is suitable for businesses that do not require high bandwidth but still need reliable connectivity. Overall, XO Communications offers a comprehensive selection of internet connectivity solutions tailored to meet the requirements of businesses of all sizes....

Installation Time

How long does it take to install XO Communications' services?

The installation time for XO Communications' services can vary depending on the specific requirements of each customer. Generally,...

Managed Services

Do you provide managed services?

Yes, XO Communications offers a comprehensive range of managed services to support businesses' evolving technological needs. Our managed...

Pricing Structure

What is XO Communications' pricing structure?

XO Communications offers a flexible and customized pricing structure designed to meet the unique needs of each customer. As a leading...

Number Transfer

Can I transfer my existing phone number to XO Communications?

Yes, you can transfer your existing phone number to XO Communications. We understand the importance of preserving your business identity...

Availability

Is XO Communications available in my area?

Yes, XO Communications is available in various areas across the United States. As a leading nationwide provider of advanced telecommunications...

Data Protection

What security measures does XO Communications have in place for data protection?

XO Communications has implemented robust security measures to ensure data protection. Our network and data centers are safeguarded...

Help me with my XO Communications customer service issue

Ask any question you have about XO Communications customer service. We will do our best to get you answers right away.
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