Windstream New Customers Phone Number

855-962-4053
Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1 then 1 for home or 2 for business
Windstream's #1 Phone Number

Other customers got on the phone recently because:

I need to know what time they are coming today to install?
Need to make payment arrangement for temporary disconnection
********** internet is not working
I need to extend my due date
Our fax line has been down almost a week. Will not fax to long distance numbers. We...
I been trying to talk to someone about my service and hung up on once and transferred t...
My internet keeps going out every ** mins and staying out. It has been doing this a lot...
I am NOT a windstream customer, want them to STOP sending junk mail to my home address...
I can’t create account with mywin
We agreed to new modem and faster internet. Modem came without power plug. I called in...
This has been going on for * days.
Landline phone is scratchy and cannot hear. ***-***-****
I need to speak to someone about a past bill from a closed account.
My service has not been hooked up. It was ordered on Aug. **nd. I would like my order c...
Help me with my issue

Windstream New Customers Phone Number 855-962-4053 - Info & Statistics

Phone number to dial855-962-4053
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customers
Call center hoursMon-Fri 8am-11pm EST
Best time to dial10:15am
Navigate phone maze to a humanPress 1 then 1 for home or 2 for business
Average wait9
Current wait12
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or chat or email or web
Quality of communication83%
Quality of help60%
Customer votes4,072
Best phone number800-347-1991
Information last updatedSun Nov 10 2019 09:00:00 GMT+0000 (UTC)

Windstream's 855-962-4053 New Customers Number

This Windstream phone number is ranked #2 out of 8 because 28,440 Windstream customers tried our tools and information and gave us feedback after they called. The reason customers call 855-962-4053 is to reach the Windstream New Customers department for problems like Change Service, Overcharges, Cancel Service, Technical Support, Service issue. As far as we can tell, Windstream has call center locations in North Carolina or New York or Iowa and you can call during their open hours Mon-Fri 8am-11pm EST. Windstream has 8 phone numbers and 11 different ways to get customer help. We've compiled information about 855-962-4053 and ways to call or contact Windstream with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Windstream

Calling Windstream at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Windstream New Customers can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Windstream's New Customers department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Windstream's phone numbers against each other.

Contacting Windstream in General

While 855-962-4053 is Windstream's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-347-1991 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Windstream help by calling them, is that other customers give their customer support at this number a 83% score for their communication skills and a 60% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Windstream.
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