Windstream New Customer Concierge Phone Number
888-715-3291Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Windstream phone number (it's ranked #3). Most customers call 800-347-1991 for support:
Click here for best option Other customers got on the phone recently because:
After * days with NO INTERNET, it was restored yesterday, today I was in the middle of...
My Internet has been out since yesterday morning and was wondering if there is an outage
My Internet hasn't been working since August **th and was wondering if there is an outage
My home phone is dead. My elderly parents live with me and no one has been able to con...
Technician Lee came to my home today without an appointment but suggested that Windstre...
I am canceling my auto pay and I want to cancel my internet provider service but still...
I would like to order internet service but I can't do it online without a phone number...
Phone and internet have been out since July **. Repair ticket ********* was supposed to...
Wanting to check fib r available
We were told that part of our package for signing up for Windstream and using autobill...
Need to speak to a human. A box has been delivered to my apartment and it is not mine...
Digging on my property and cut through phone lines. Approximately ** wires. Address...
Digging on my property and cut through phone lines. Looks like roughly ** wires. Locate...
My internet is out. I called on July * to set up a service call. That call appears clos...
Help me with my issue
Windstream New Customer Concierge Phone Number 888-715-3291 - Info & Statistics
Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial9:30am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait21
Current wait24
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or email or web or twitter
Quality of communication54%
Quality of help55%
Customer votes7,757
Best phone number800-347-1991
Information last updatedSun Oct 01 2023 09:00:00 GMT+0000 (Coordinated Universal Time)
Windstream's 888-715-3291 New Customer Concierge Number
This Windstream phone number is ranked #3 out of 5 because 28,440 Windstream customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Windstream New Customer Concierge department for problems like Change Service, Overcharges, Cancel Service, Technical Support, Service issue. As far as we can tell, Windstream has call center locations in North Carolina or New York or Iowa and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Windstream has 5 phone numbers and 9 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Windstream with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.
Calling Windstream
Calling Windstream at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Windstream New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Windstream's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.
Contacting Windstream in General
While 888-715-3291 is Windstream's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-347-1991 is their best customer phone number overall, and we have put together a comparison of their 9 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Windstream help by calling them, is that other customers give their customer support at this number a 54% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.