Windstream New Customer Concierge Phone Number

Hold time now: < 1 min (avg 0 mins)
Best time to call: noon
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: This phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
This is not the most popular Windstream phone number (it's ranked #6). Most customers call 800-347-1991 for support: Click here for best option

Other customers got on the phone recently because:

Our Internet speed is ridiculously slow.
I paid I windstream account Bill today and when I try and connect to my wifi on my t.v...
I’m waiting to pay my bill for Internet service with Windstream but the bill keeps comi...
I was supposed to receive a new modem last Wednesday and still haven’t received it I di...
I closed my windstream account about * weeks ago. My cousin called to let me know that...
The Internet at my house is consistently going out it will only stay up and usable for...
I have a question about getting another phone jack installed and moving internet cables...
My credit card on file for auto pay was compromised and now it wont let me pay with my...
I just opened a new acct. How do I get info on what is included in my plan?
Forgot password for *****@***.com
My internet is currently out and need assistance resetting it .
My name is Andrea Branham i ordered service at **** painter run newark ohio *****. Its...
There is not a line on our house phone * *** *** ****.
I need to check and see if the Lifeline Credit has been taken ***-***-****. If not remo...

Help me with my issue

Windstream New Customer Concierge Phone Number 888-715-3291 - Info & Statistics

Phone number to dial888-715-3291
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingNew Customer Concierge
Call center hoursMon-Fri 4am-9pm, Sat 4am-4pm PST
Best time to dial9:30am
Navigate phone maze to a humanThis phone number is for setting up new service only. Talk immediately with a live person who can help you compare and choose packages. Super knowledgeable and friendly representatives ready to take your call, compliments of GetHuman.
Average wait21
Current wait24
Rank (among phone numbers)6
Rank (overall)7
Alternate methodsphone or chat or email or web
Quality of communication62%
Quality of help63%
Customer votes7,789
Best phone number800-347-1991
Information last updatedSun Jan 24 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Windstream's 888-715-3291 New Customer Concierge Number

This Windstream phone number is ranked #6 out of 8 because 28,440 Windstream customers tried our tools and information and gave us feedback after they called. The reason customers call 888-715-3291 is to reach the Windstream New Customer Concierge department for problems like Change Service, Overcharges, Cancel Service, Technical Support, Service issue. As far as we can tell, Windstream has call center locations in North Carolina or New York or Iowa and you can call during their open hours Mon-Fri 4am-9pm, Sat 4am-4pm PST. Windstream has 8 phone numbers and 11 different ways to get customer help. We've compiled information about 888-715-3291 and ways to call or contact Windstream with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Windstream

Calling Windstream at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Windstream New Customer Concierge can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Windstream's New Customer Concierge department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Windstream in General

While 888-715-3291 is Windstream's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-347-1991 is their best customer phone number overall, and we have put together a comparison of their 11 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Windstream help by calling them, is that other customers give their customer support at this number a 62% score for their communication skills and a 63% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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