Whirlpool Corporate Offices Phone Number

Q:How do I talk to a human at this number?
A:Calling this Whirlpool number should go right to a real human being
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Thursday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.
This is the #3 most popular Whirlpool phone number out of 3. Click below to go back to the main customer service number and other contact information:
Whirlpool's main customer service phone number

More Whirlpool Customer Phone Numbers

866-698-2538 - Customer Service
Main phone number · Toll-free · Press 0 at each prompt. · Service or product help, press 1. To order parts or check part order status, press 2. Appliance orders, press 3. Warranties, press 4. To register a product, press 5.
More details
877-817-6750 - Water Heater Technical Support
Toll-free · Phone number for water heaters · Please speak the unit number of the product you are calling about. Say each number separately.
More details

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Whirlpool phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Whirlpool number should go right to a real human being
Here is how our research team describes the way the Whirlpool phone system greets you: If you are a customer calling about an appliance, press 1. For the corporate switchboard, press 2.
In fact, much of this information on this page is superfluous because this Whirlpool phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Whirlpool operates the call center for this 269-923-5000 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 5,257 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Whirlpool phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Whirlpool staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Whirlpool is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 5,257 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Whirlpool is Thursday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Whirlpool staffs the call center well on Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

My Experience Calling Whirlpool at this Number

Nov 14, 2023

When I called this number, I was connected with Whirlpool's Canadian customer service line. An answering machine greeted me and offered a menu to help direct my call to the proper department. The menu options included many of the reasons someone might want to contact Whirlpool's customer service. These include getting help with an appliance, such as scheduling a return, finding repair services, filing a complaint or getting technical assistance with a smart device. By calling this line, you can also access the corporate switchboard. 

While this line can provide information about the Canadian branch of Whirlpool, it cannot provide information about the company and its products in other countries. I was warned that if my machine was not purchased in Canada, I would need to call another number. I wasn't given the option to connect automatically with another country's customer service department, nor was I given the option to leave a message or request a callback. 

Before I could speak to an agent, I selected the language that I wanted to be served in. Then, I was asked to enter some information to help the system pull up records about my purchase. This included the phone number my whirlpool products were registered under and some information about my products. While I waited to be connected, I was advised that I could visit the Whirlpool website for information about troubleshooting my appliances or finding an authorized repair company.

I didn't have to wait long to connect with an agent, I was only put on hold for a couple of minutes. When the agent answered the phone, they sounded friendly and were easy to understand. They understood my questions well and provided quick answers. If I had to guess, I'd say the call center is based in North America.

I asked a few questions about how to reset the connection on my smart stove. It was reassuring when the agent was patient with me and explained the instructions thoroughly, taking time to elaborate and provide extra tips when I needed more assistance. They were even knowledgeable about other Whirlpool products I can integrate with my smart stove. The answers the representative provided seemed like they were from a script, but they also seemed familiar enough with the products to provide nuanced and quick answers. Ultimately, it took only a few minutes to get my questions answered and the overall experience was quick and pleasant. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Back to Whirlpool's main customer service phone number
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
  1. Whirlpool Customer Service Phone & Contact Info › 
  2. Corporate Offices