Volkswagen Customer Service Phone Number

VWCustomerCARE@vw.com
Hold time now: 4 mins (avg 4)
Best time to call: 1pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Customer service email address
This is not the most popular Volkswagen phone number (it's ranked #2). Most customers call 800-822-8987 for support: Click here for best option

Other customers got on the phone recently because:

I want my gps and infotainment unit updated. The maps do not work correctly and i have...
I purchased a erg valve part from vw Honolulu not knowing that my car was still under w...
TIMOTHY M. BLASZAK*Service action **U*T* for **** Touareg ID*WVGBE**L**D********To whom...
i have just bought a polo trendline *.* diesel **** model that can has fog lamps in fro...
I called yesterday and a service call was opened, the operator told me I would receive...
Query re Golf Mk * media system. Music can be uploaded from USB, Carplay or streaming o...
I have a **** *.* gti. My car randomly started smoking with engine running at a stand s...
Can someone please call me
It is too long to talk to discuss by text please call me
The dealership we bought our new Volkswagen from will not give us our certificate of or...
Throttle position sensor and accelerator pedal sensor
My Bluetooth won’t let me delete previous phones saved
Is my heater core under the emissions warranty for my **** sports wagon Jetta TDI?
Cant locate a wiring schematic for my car have been told they sont publish a repair man...

Help me with my issue

Volkswagen Customer Service Phone Number VWCustomerCARE@vw.com - Info & Statistics

Phone number to dialVWCustomerCARE@vw.com
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanCustomer service email address
Average wait4
Current wait4
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication79%
Quality of help86%
Customer votes400
Best phone number800-822-8987
Information last updatedMon May 16 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Volkswagen's VWCustomerCARE@vw.com Customer Service Number

This Volkswagen phone number is ranked #2 out of 2 because 1,266 Volkswagen customers tried our tools and information and gave us feedback after they called. The reason customers call VWCustomerCARE@vw.com is to reach the Volkswagen Customer Service department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, Volkswagen has call center locations in null and you can call during their open hours 24 hours, 7 days. Volkswagen has 2 phone numbers and 4 different ways to get customer help. We've compiled information about VWCustomerCARE@vw.com and ways to call or contact Volkswagen with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Volkswagen

Calling Volkswagen at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Volkswagen Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Volkswagen's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Volkswagen in General

While VWCustomerCARE@vw.com is Volkswagen's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-822-8987 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Volkswagen help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Volkswagen Contact Info

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Customer Service800-822-8987

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