Volkswagen Customer Service Phone Number

VWCustomerCARE@vw.com
Hold time now: 8 mins (avg 4)
Best time to call: 1:30pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Customer service email address
Volkswagen's #1 Phone Number

Other customers got on the phone recently because:

cannot make phonecalls from touchpanel.*i can answer calls from touchpanel.*i can make...
Hi im wanting to know if a golf mk* **** wing mirror glossy black are the same for othe...
my car is having issues . I am not getting any appointments with Volkswagen. Also, My c...
It’s pathetic when you guys don’t have anybody in there that knows what I’m talking abo...
I need to know exactly in a picture where the tour converter solenoid goes in the tip T...
My name is David Martini. I purchased a **** VW CC Sport Plus (VIN WVWBN*AN*DE...
I have a **** VW Jetta wagon TDI*There is rust showing thought on the rocker panels and...
got a **** passat with a v* *.*L - ***,*** miles - one owner - has run well over the ye...
Trying to find out why my audio system (dvd player) only works when it wants to. Is the...
**** VW Passat Sel premium TDI the engine will turn over but will not start the diesel...
I want the payment made, as I was promised.
I leased a **** Tiguan from you over the *th of July weekend. Part of the deal was the...
Hello my name is Herbert Carrington, I recently bought two Volkswagen **** GLI Jetta. W...
account number is ********** and when purchased only received a single set of fob keys...
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Volkswagen Customer Service Phone Number VWCustomerCARE@vw.com - Info & Statistics

Phone number to dialVWCustomerCARE@vw.com
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanCustomer service email address
Average wait4
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication73%
Quality of help80%
Customer votes394
Best phone number800-822-8987
Information last updatedSat Jan 25 2020 09:00:00 GMT+0000 (UTC)

Volkswagen's VWCustomerCARE@vw.com Customer Service Number

This Volkswagen phone number is ranked #2 out of 2 because 1,266 Volkswagen customers tried our tools and information and gave us feedback after they called. The reason customers call VWCustomerCARE@vw.com is to reach the Volkswagen Customer Service department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, Volkswagen has call center locations in null and you can call during their open hours 24 hours, 7 days. Volkswagen has 2 phone numbers and 4 different ways to get customer help. We've compiled information about VWCustomerCARE@vw.com and ways to call or contact Volkswagen with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Volkswagen

Calling Volkswagen at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Volkswagen Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Volkswagen's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Volkswagen's phone numbers against each other.

Contacting Volkswagen in General

While VWCustomerCARE@vw.com is Volkswagen's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-822-8987 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Volkswagen help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Volkswagen.

Volkswagen Contact Info

Other Volkswagen Phone Numbers

Customer Service800-822-8987

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