Volkswagen Customer Service Phone Number

VWCustomerCARE@vw.com
Hold time now: 8 mins (avg 3)
Best time to call: 2:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Customer service email address
This is not the most popular Volkswagen phone number (it's ranked #2). Most customers call 800-822-8987 for support: Click here for best option

Other customers got on the phone recently because:

I am trying to do an exact payoff of my VW so I can send a check To you and get the t...
Touareg bogged but only two wheels engaged* no *wd
I would like to make a complaint as to why my tires that came on my **** VW Tiguan Wolf...
I am inquiring as to why my original tires that I bought with the **** VW Tiguan Wolfsb...
How much oil do I put in my VW, Jetta, ****, *.*L, Gasoline Operated, Trendline Plus wi...
Having issues with the windows going up trunk not opening and dome lights not working
I paid for a new VW T*.* can on the **rd march **** -in full- on the understanding it w...
i am an auto electrician, i am looking forward to become a professional auto electricia...
I have a warranty issue that Israel office of Volkswagen wont recognize*I would lije to...
Dear Sir,*We boaght * new cars from one of your volkswagen main agent in Marocco (Cazab...
We need help to get in touch with accounts payable department as we are suppliers and n...
password changed and won't allow me in
i changed my car battery and now the radio wants a code. *l dont have it so can you help me ?
I need VW credit to call me about a lease assumption. I have dialed the direct number...

Help me with my issue

Volkswagen Customer Service Phone Number VWCustomerCARE@vw.com - Info & Statistics

Phone number to dialVWCustomerCARE@vw.com
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanCustomer service email address
Average wait3
Current wait8
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web or twitter
Quality of communication74%
Quality of help81%
Customer votes395
Best phone number800-822-8987
Information last updatedSun Jan 10 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Volkswagen's VWCustomerCARE@vw.com Customer Service Number

This Volkswagen phone number is ranked #2 out of 2 because 1,266 Volkswagen customers tried our tools and information and gave us feedback after they called. The reason customers call VWCustomerCARE@vw.com is to reach the Volkswagen Customer Service department for problems like Where to buy, Complaint, Repairs, Returns. As far as we can tell, Volkswagen has call center locations in null and you can call during their open hours 24 hours, 7 days. Volkswagen has 2 phone numbers and 4 different ways to get customer help. We've compiled information about VWCustomerCARE@vw.com and ways to call or contact Volkswagen with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Volkswagen

Calling Volkswagen at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Volkswagen Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Volkswagen's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Volkswagen in General

While VWCustomerCARE@vw.com is Volkswagen's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-822-8987 is their best customer phone number overall, and we have put together a comparison of their 4 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Volkswagen help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 81% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Volkswagen Contact Info

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Customer Service800-822-8987

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