A:Calling this Vitamin Shoppe number should go right to a real human being.Our free phone can also navigate phone menus to get a live human at Vitamin Shoppe for you.
Q:
Does Vitamin Shoppe offer 24 hour customer service?
A:Not at this number; hours here are 9am-9pm EST.The least busy day is Saturday, and the most busy day is Sunday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:We don't expect that you will have to wait to talk to a person. This is a direct line.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Vitamin Shoppe below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Vitamin Shoppe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Calling this Vitamin Shoppe number should go right to a real human being
Below are some clips we've found from Vitamin Shoppe's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thank you for calling the Vitamin Shoppe customer care department.
Where your wellness journey begins.
If you'd like help placing an order, please press one.
If you need help with an order you've already placed, please press two."
Excerpt from a call with Vitamin Shoppe
Monday, January 8, 2024 10:06 PM
The first phone menu
"If you'd like help placing an order, please press one.
If you need help with an order you've already placed, please press two."
Excerpt from a call with Vitamin Shoppe
Tuesday, March 19, 2024 1:13 PM
In fact, much of this information on this page is superfluous because this Vitamin Shoppe phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.
What are the hours and when should I call?
Vitamin Shoppe operates the call center for this 866-293-3367 phone number 9am-9pm ET.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 80 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Vitamin Shoppe call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Vitamin Shoppe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Vitamin Shoppe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Vitamin Shoppe is Saturday.The most busy day to call is Sunday, which averages 30% more phone calls by comparison.Again, this is based on a sample of 80 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Busiest
Mon
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
In summation, the best day to call Vitamin Shoppe is Monday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Vitamin Shoppe staffs up on Monday to handle the higher call volume, and that makes it the best time to call.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.
Why Customers Call Vitamin Shoppe
If you have time to do a bit of reading before you call Vitamin Shoppe, we recommend you read over some of our problem-specific articles.
Vitamin Shoppe is a well-known retailer for health and wellness products. Offering a wide range of vitamins, minerals, supplements, and other nutritional products, it aims to support customers in maintaining a healthy lifestyle. With over 750 stores throughout the United States, Vitamin Shoppe is a trusted destination for individuals seeking quality, science-based products to enhance their overall well-being. In addition to its extensive product selection, the retailer provides personalized guidance through its knowledgeable staff, empowering customers to make informed choices. Whether customers are looking to improve their energy levels, support their immune system, manage weight, or address specific health concerns, Vitamin Shoppe strives to cater to all their wellness needs effectively.
Yes, the products at Vitamin Shoppe are safe for consumption. We prioritize the safety and quality of our products, ensuring they meet rigorous standards. We work closely with reputable brands and suppliers to source high-quality ingredients and perform thorough testing at various stages of production. Our products comply with all relevant regulations and are manufactured according to industry standards, including FDA guidelines. Additionally, we have a dedicated team of experts who monitor the safety and effectiveness of our products. We also encourage customers to consult healthcare professionals before starting any new supplements, as individual needs may vary. At Vitamin Shoppe, your health and well-being are our top priority, and we strive to provide you with safe and reliable products.
Vitamin Shoppe offers a wide range of products to support and enhance overall health and wellness. We specialize in providing vitamins, supplements, minerals, herbs, sports nutrition, protein powders, weight management products, essential oils, and natural health and beauty items. Our extensive selection includes trusted brands and exclusive formulations to meet the diverse needs of our customers. Whether you aim to support your immune system, improve athletic performance, manage weight, or promote hair and skin health, we have products suitable for everyone. From multivitamins to probiotics and pre-workout supplements to organic snacks, our goal is to empower you on your wellness journey. At Vitamin Shoppe, we are dedicated to helping you achieve your health and wellness goals by offering high-quality products and personalized customer service.
Click the link above to get answers to just about any Vitamin Shoppe customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Vitamin Shoppe, and their purpose. Are any of these similar to the reason you are trying to call?
Modify auto-shipment order: "I already got one, can I push the next one back?"
- From a call lasting 5m 10s , Jan 8, 2024 10:06 PM
Information about why customers call Vitamin Shoppe is extracted from issues that customers have reported to GetHuman.
Click "Questions? I'm here to help" in the upper right
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Vitamin Shoppe provides this option.
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Vitamin Shoppe will reply our your email.
Conclusion and closing notes
This is Vitamin Shoppe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Vitamin Shoppe agent. This phone number is Vitamin Shoppe's best phone number because 2,724 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-293-3367 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Vitamin Shoppe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or email. In total, Vitamin Shoppe has 1 phone number. It's not always clear what is the best way to talk to Vitamin Shoppe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Vitamin Shoppe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Vitamin Shoppe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.