Verizon Wireless Prepay Customer Service Phone Number

Hold time now: 139 mins (avg 100)
Best time to call: 3:30pm
New customers: 800-538-2686
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Option 4, then 5, then 4 and enter your 4 digit Pre Pay ID
Verizon Wireless Prepay's #1 Phone Number

Verizon Wireless Prepay Customer Service Phone Number *611 - Info & Statistics

Phone number to dial*611
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanOption 4, then 5, then 4 and enter your 4 digit Pre Pay ID
Average wait100
Current wait139
Rank (among phone numbers)4
Rank (overall)4
Alternate methodsphone or web
Quality of communication74%
Quality of help51%
Customer votes5,903
Best phone number888-294-6804
Information last updatedMon Dec 10 2018 10:00:00 GMT+0000 (UTC)

Verizon Wireless Prepay's *611 Customer Service Number

This Verizon Wireless Prepay phone number is ranked #4 out of 5 because 122,982 Verizon Wireless Prepay customers tried our tools and information and gave us feedback after they called. The reason customers call *611 is to reach the Verizon Wireless Prepay Customer Service department for problems like Technical support, Change plan, Cancel service. As far as we can tell, Verizon Wireless Prepay has call center locations in Texas or Tennessee or South Carolina or Nebraska or Philippines and you can call during their open hours 24 hours, 7 days. Verizon Wireless Prepay has 5 phone numbers and 6 different ways to get customer help. We've compiled information about *611 and ways to call or contact Verizon Wireless Prepay with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Verizon Wireless Prepay

Calling Verizon Wireless Prepay at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for *611. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Verizon Wireless Prepay Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Verizon Wireless Prepay Once on the phone with Verizon Wireless Prepay's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Verizon Wireless Prepay's phone numbers against each other.

Contacting Verizon Wireless Prepay in General

While *611 is Verizon Wireless Prepay's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-294-6804 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Verizon Wireless Prepay help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 51% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Verizon Wireless Prepay.
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