United Healthcare Member Services Phone Number

800-377-5154
Hold time now: 59 mins (avg 45)
Best time to call: 1:45pm
Free: Call Without Hold Time
New customers: 844-202-5552
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Say "Representative" as soon as the call is picked up
This is not the most popular United Healthcare phone number (it's ranked #6). Most customers call 866-414-1959 for support: Click here for best option

Other customers got on the phone recently because:

I need transportation to Dr and lost my card
Speak to corporate representative due to lack of transfer to someone who will not retur...
My provider charged for visits that did not happen. First to Medicare then to you. I as...
Need to cancel my account, member ID *********
I am being sent to collection about a bill from ****, I would like clarification from...
Keep getting disconnected and unable to speak to claims specialist. Claim keeps getting...
i need you to email me the part of my insurance stating u pay for auto accidents, is fo...
I have $ ** copay for a foot doctor?
Nothing. Lost my card and need to set up rides.
Having an issue with EAP for mental health therapist. Need to get payment for the prov...
I had an EAP for six sessions with a mental health therapist, thru the OPTUM program an...
Hi. My name is Jon, *My date of birth is **********, and my member ID is...
I need help logging in online.
Need a copy of my **** ****-A form emailed to me at *****@***.com as soon as possible...

Help me with my issue

United Healthcare Member Services Phone Number 800-377-5154 - Info & Statistics

Phone number to dial800-377-5154
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMember Services
Call center hoursMon-Fri 8am-8pm EST
Best time to dial1:45pm
Navigate phone maze to a humanSay "Representative" as soon as the call is picked up
Average wait45
Current wait59
Rank (among phone numbers)6
Rank (overall)6
Alternate methodsphone or web
Quality of communication88%
Quality of help55%
Customer votes6,981
Best phone number866-414-1959
Information last updatedFri May 13 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

United Healthcare's 800-377-5154 Member Services Number

This United Healthcare phone number is ranked #6 out of 7 because 61,914 United Healthcare customers tried our tools and information and gave us feedback after they called. The reason customers call 800-377-5154 is to reach the United Healthcare Member Services department for problems like Overcharge on Account, Cancel Insurance, Coverage Question, Check on a Claim, Renew Insurance. As far as we can tell, United Healthcare has call center locations in New York or Connecticut or Arizona and you can call during their open hours Mon-Fri 8am-8pm EST. United Healthcare has 7 phone numbers and 8 different ways to get customer help. We've compiled information about 800-377-5154 and ways to call or contact United Healthcare with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling United Healthcare

Calling United Healthcare at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from United Healthcare Member Services can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with United Healthcare's Member Services department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting United Healthcare in General

While 800-377-5154 is United Healthcare's #6 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 866-414-1959 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach United Healthcare help by calling them, is that other customers give their customer support at this number a 88% score for their communication skills and a 55% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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