US Bank Home Loans & Mortgages Phone Number

800-365-7772
Toll-free·Calls Home Loans & Mortgages·See main phone number & contact info
Q:How do I talk to a human at this number?
A:Press 0 at each prompt, ignoring messages. For mortgage customer service.
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Tuesday, and the most busy day is Thursday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 13 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.
This is the #2 most popular US Bank phone number out of 5. Click below to go back to the main customer service number and other contact information:
US Bank's main customer service phone number

More US Bank Customer Phone Numbers

800-872-2657 - Customer Service
Main phone number · Toll-free · Press 0 at the first menu, then press 0 again, next say "Representative." · Enter your account, card number, or social security number.
800-285-8585 - Card Member Service
Toll-free · Use this number to report a lost or stolen credit card · Say or enter your credit card number.
877-978-7446 - Flex Perks Rewards
Toll-free · Calling this US Bank number should go right to a real human being · Say or enter your credit card number.
877-838-4347 - Collections Department
Toll-free · Press 0 twice · Do you know the extension of the representative you want to speak with? Say yes or press 1, or say no or press 2.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this US Bank phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0 at each prompt, ignoring messages. For mortgage customer service.
Here is how our research team describes the way the US Bank phone system greets you: Home Mortgage - Are you the homeowner?

What are the hours and when should I call?

US Bank operates the call center for this 800-365-7772 phone number 24 hours, 7 days. The short answer is that you should call on a Tuesday. This observation and the following section are based on analysis of a sample set of 12,142 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Bank phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Bank staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call US Bank is Tuesday. The most busy day to call is Thursday. Again, this is based on a sample of 12,142 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call US Bank is Tuesday. In this case, it's a no-brainer. Tuesday is not only the least busy day for calling this US Bank number, but it is also the day with the shortest hold times.

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