How do I talk to a human at this UMR Health Benefits number?
A:Say "Member" then "I don't have one" when it asks for a member ID number.
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Friday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to UMR Health Benefits Member Services?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #2 most popular UMR Health Benefits phone number out of 2. Click above to go back to the main customer service number and other contact information, including UMR Health Benefits email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · 24 hours, 7 days · Say "Operator" and then tell the operator not to transfer you back to the automated line. The operator can transfer you to a live customer rep. just be firm. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this UMR Health Benefits phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Say "Member" then "I don't have one" when it asks for a member ID number.
What are the hours and when should I call?
UMR Health Benefits operates the call center for this 800-826-9781 phone number 24 hours, 7 days.The short answer is that you should call on a Friday.This observation and the following section are based on analysis of a sample set of 2,334 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this UMR Health Benefits phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like UMR Health Benefits staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call UMR Health Benefits is Friday.The most busy day to call is Thursday.Again, this is based on a sample of 2,334 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call UMR Health Benefits is Friday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that UMR Health Benefits staffs the call center well on Friday.