A:No. Hours for this phone number are Mon-Sun 6am-12am ET.The least busy day is Tuesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Turo Canadian Customer Service?
A:The average hold time is 2 minutes.The longest hold times are on Monday, and the shortest are on Wednesday.
This is the #2 most popular Turo phone number out of 5. Click above to go back to the main customer service number and other contact information, including Turo email addresses, twitter handles, and live chat options.
Main phone number · 24 hours, 7 days · Must choose an option 1-2, then follow prompts. · Your feedback matters. Please stay on the line after this call to take a brief survey. If you have an existing account with Turo, press 1. If you are new to Turo, press 2.
Mon-Sun 9am-5pm GMT · Calling this Turo number should go right to a real human being ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Turo phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Use this number for support in Canada
Here is how our research team describes the way the Turo phone system greets you: Thanks for calling Turo. Please note this call will be recorded for quality assurance purposes. For English, press 1. Your feedback matters. Please stay on the line after this call to take a brief survey. If you have an existing account with Turo, press 1. If you are new to Turo, press 2.
Below are some clips we've found from Turo's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks for calling Turo.
For service in English, press one.
This call may be monitored or recorded for quality assurance and training purposes.
Roadside assistance, press one."
Excerpt from a call with Turo
Tuesday, July 29, 2025 8:39 PM
What are the hours and when should I call?
Turo operates the call center for this 888-391-0460 phone number Mon-Sun 6am-12am ET. The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 98 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Turo phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Turo staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Turo is Tuesday.The most busy day to call Turo is Friday. Again, this is based on a sample of 98 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call Turo is Tuesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Turo staffs the call center well on Tuesday.
Why call this Turo number?
Below is a sample of recent calls to Turo, and their purpose. Are any of these similar to the reason you are trying to call?
Outstanding balance payment: I have an outstanding balance to pay.
Taken from a call on Tuesday, August 5, 2025 2:16 PM
Verifying guest eligibility: I need my guest life instead of verification whether he's eligible.
Taken from a call on Thursday, July 31, 2025 10:46 AM
Account creation issue: I'm trying to open up an account with you guys, and it seems it won't let me.
Taken from a call on Wednesday, July 30, 2025 9:44 AM
Credit account assistance: Yeah. I'm trying to open up a credit account with you guys.
Taken from a call on Tuesday, July 29, 2025 8:39 PM
Account creation issue: I'm trying to create an account.
Taken from a call on Tuesday, July 29, 2025 8:31 PM
Car rental issue: We rented a car off Turo that really wasn't in any decent condition.
Taken from a call on Saturday, July 26, 2025 2:49 PM
Pay overdue balance: I was just calling in to pay off an overdue balance on my Touro app.
Taken from a call on Monday, July 14, 2025 6:14 PM