The Cleaning Experts Customer FAQ

Top Answers & How-to Guides

What is The Cleaning Experts's Phone Number?

The question we are asked most often is about how to talk to The Cleaning Experts customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods do you accept?

We accept a variety of payment methods for your convenience. At The Cleaning Experts, we understand the importance of providing flexible...
Ask any question you have about The Cleaning Experts customer service, get an answer now.

Services offered

What services does The Cleaning Experts offer?

The Cleaning Experts offers a comprehensive range of professional cleaning services to cater to various needs. Our services include...

Scheduling frequency

How often should I schedule a cleaning service?

At The Cleaning Experts, we recommend scheduling a cleaning service at least once every two weeks for optimal results. However, the...

Supplies requirement

Do I need to provide cleaning supplies or equipment?

No, you do not need to provide cleaning supplies or equipment. At The Cleaning Experts, we come fully equipped with all the necessary...

Staff qualifications

Are your staff members trained and background checked?

Yes, at The Cleaning Experts, we prioritize the safety and satisfaction of our customers. Therefore, all our staff members undergo...

Preferred cleaner request

Can I request a specific cleaner to come to my home?

Yes, you can absolutely request a specific cleaner to come to your home. At The Cleaning Experts, we understand that building a relationship...

Eco-friendly products

Do you offer eco-friendly cleaning products?

Yes, at The Cleaning Experts, we are committed to promoting a sustainable and eco-friendly approach to cleaning. That's why we proudly...

Cancellation policy

What is your cancellation policy?

Our cancellation policy at The Cleaning Experts is designed to provide flexibility and convenience to our clients. We understand that If you need to cancel or reschedule an appointment, we kindly request that you provide us with a minimum notice of 24 hours. This allows us to effectively manage our schedule and make adjustments accordingly. We understand that emergencies and unforeseen circumstances may occur, and we consider these on a case-by-case basis. If you need to cancel within the 24-hour window due to an emergency or an unavoidable situation, please contact us as soon as possible, and we will strive to find a suitable solution. Please note that repeated cancellations or last-minute changes may result in a cancellation fee. Our goal is to ensure our clients receive the best service possible while maintaining a fair and efficient scheduling system....

Commercial services

Do you offer commercial cleaning services?

Yes, The Cleaning Experts proudly offer professional commercial cleaning services. Our dedicated team is well-equipped and extensively...

Service areas

What areas do you provide cleaning services in?

Our professional cleaning services cover a wide range of areas, ensuring that our clients receive exceptional service wherever they...

Duration of appointment

How long does a typical cleaning appointment take?

A typical cleaning appointment with The Cleaning Experts typically takes anywhere from 1 to 3 hours, depending on the size and condition...

Payment methods

What payment methods do you accept?

We accept a variety of payment methods for your convenience. At The Cleaning Experts, we understand the importance of providing flexible...

Help me with my The Cleaning Experts customer service issue

Ask any question you have about The Cleaning Experts customer service. We will do our best to get you answers right away.
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