How do I talk to a human at this SquareTrade number?
A:This is the direct number to get to Claims Department. Follow instructionsto have someone call you back.
Q:
Does this phone number work 24/7?
A:No. Hours for this phone number are Mon-Fri 6am-5pm PST.The least busy day is Tuesday, and the most busy day is Friday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to SquareTrade Claims Department?
A:The average hold time is 6 minutes.The longest hold times are on Monday, and the shortest are on Thursday.
This is the #2 most popular SquareTrade phone number out of 2. Click above to go back to the main customer service number and other contact information, including SquareTrade email addresses, twitter handles, and live chat options.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this SquareTrade phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is the direct number to get to Claims Department. Follow instructionsto have someone call you back.
Below are some clips we've found from SquareTrade's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Thanks
For calling SquareTrade, an Allstate company.
Your call may be recorded or monitored for quality assurance. Please note, warranty registration and new claims must be started online at w w w dot square trade dot com.
Once again, simply go to square trade dot com and follow the instructions on the site.
Chat agents are standing by to assist with any questions.
For more information about SquareTrade's privacy practices, please visit w w w dot square trade dot com forward slash privacy policy."
Excerpt from a call with SquareTrade
Monday, February 10, 2025 6:34 PM
What are the hours and when should I call?
SquareTrade operates the call center for this 877-900-7283 phone number Mon-Fri 6am-5pm PT.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 3,561 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this SquareTrade phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like SquareTrade staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call SquareTrade is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 3,561 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday.The longest wait in the queue on average occurs on Monday.
The best time to call
In summation, the best day to call SquareTrade is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that SquareTrade staffs the call center well on Tuesday.
Why call this SquareTrade number?
Below is a sample of recent calls to SquareTrade, and their purpose. Are any of these similar to the reason you are trying to call?
Claim status inquiry: "I'm just trying to figure out what's going on with my claim."
- From a call lasting 12m 1s , Feb 10, 2025 6:34 PM
File a claim: "I cannot do it online."
- From a call lasting 30m 50s , Dec 26, 2024 8:10 PM
File a claim: "I've been trying for over two hours to file a claim."
- From a call lasting 21m 49s , Aug 13, 2024 7:44 PM
Seeking warranty claim assistance: "I purchased a Wiz Max portable air conditioner from Walmart and I need help with a warranty claim."
- From a call lasting 44m 11s , Jul 10, 2024 11:16 PM