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Smashbox.com Customer FAQ

Top Answers & How-to Guides

What is Smashbox.com's Phone Number?

The question we are asked most often is about how to talk to Smashbox.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I purchase a gift card?

Yes, you can easily purchase a gift card on Smashbox.com. Our gift cards are a perfect way to treat someone special with the gift of...
Ask any question you have about Smashbox.com customer service, get an answer now.
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Order Tracking

How can I track my order?

You can track your order by logging into your account on our website and navigating to the Order History section. Once there, you will...
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Promo Codes

How do I redeem a promo code?

To redeem a promo code on Smashbox.com, simply enter the code at checkout in the designated promo code box. Make sure to input the...
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Return Policy

What is your return policy?

At Smashbox, customer satisfaction is our priority. We offer a hassle-free return policy to ensure that you are completely satisfied...
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Order Changes

Can I cancel or modify my order?

Yes, you can cancel or modify your order on Smashbox.com, but only if it has not already been processed for shipment. To make changes...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At Smashbox.com, we understand that beauty knows no borders, so we strive...
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Payment Methods

What payment methods do you accept?

At Smashbox.com, we accept a variety of payment methods to offer maximum convenience to our customers. You can make purchases using...
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Rewards Program

What are Smashbox loyalty rewards?

Smashbox loyalty rewards are an exclusive program designed to reward our valued customers for their continued support and purchases....
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Cruelty-Free

Are your products cruelty-free?

Yes, all our products at Smashbox are cruelty-free. We strongly believe in providing beauty solutions that are ethically produced and...
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Samples

Do you offer samples with orders?

Yes, we offer samples with orders. At Smashbox.com, we believe in the power of trying before buying. With every purchase, you'll receive...
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Gift Cards

Can I purchase a gift card?

Yes, you can easily purchase a gift card on Smashbox.com. Our gift cards are a perfect way to treat someone special with the gift of...
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Help me with my Smashbox.com customer service issue

Ask any question you have about Smashbox.com customer service. We will do our best to get you answers right away.
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