What is your return policy?

At Smashbox, customer satisfaction is our priority. We offer a hassle-free return policy to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, you may return your unused or gently used products within 30 days of purchase. To initiate a return, simply contact our customer service team or visit our website to request a prepaid return label. Once we receive the returned items, we will issue a full refund to the original form of payment. Please note that original shipping charges are non-refundable. Exceptions to our return policy may apply to certain products, such as personalized or final sale items. For detailed information and any further inquiries regarding our return policy, please refer to our Returns & Exchanges page or contact our friendly customer service team.