Seagate Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Seagate?
A:Press 1, then 1, then 1, then 3, then 1. You can also use our free service that can talk to Seagate for you and report back. Q:
Does Seagate offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8am-11:30am, 1pm-6pm CST. The least busy day is Thursday, and the most busy day is Wednesday. If the call center is closed, you can schedule a call. Q:
How long will I wait on hold?
A:The average hold time is 2 minutes. The longest hold times are on Friday, and the shortest are on Thursday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Seagate below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Seagate phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1, then 1, then 1, then 3, then 1
What are the hours and when should I call?
Seagate operates the call center for this 800-732-4283 phone number Mon-Fri 8am-11:30am, 1pm-6pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 193 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Seagate call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Seagate phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Seagate staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Seagate is Thursday. The most busy day to call is Wednesday. Again, this is based on a sample of 193 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call Seagate
In summation, the best day to call Seagate is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Seagate number, but it is also the day with the shortest hold times.
Why Customers Call Seagate
If you have time to do a bit of reading before you call Seagate, we recommend you read over some of our problem-specific articles.
What is the warranty on Seagate products?
The warranty on Seagate products typically varies depending on the specific product type and model. However, most Seagate products come with a standard limited warranty that usually lasts for a duration of one to five years from the date of purchase. It is advisable to check the product's documentation or the Seagate website for detailed information about the warranty coverage specific to the product in question. Seagate's warranty covers any defects in material or workmanship during the specified warranty period. In case of any issues, customers can contact Seagate's customer support for assistance with warranty claims or repairs. Additional warranty options may also be available for purchase to extend the coverage period for added peace of mind.
What is the warranty period for Seagate products?
The warranty period for Seagate products typically varies depending on the specific product and region. However, most Seagate internal and external hard drives come with a standard limited warranty of 2-5 years. For enterprise storage solutions, the warranty period may range from 3 to 5 years, while network-attached storage (NAS) systems usually have a warranty of 2-3 years. Seagate also offers extended warranty options that provide additional coverage beyond the standard warranty period. It is recommended to check the specific product documentation or contact Seagate customer support to determine the exact warranty period for a particular product in your region.
Are Seagate products compatible with Mac computers?
Yes, Seagate products are compatible with Mac computers. Seagate offers a wide range of storage solutions that work seamlessly with Mac systems. Whether you need an external hard drive, portable storage, or network-attached storage (NAS), Seagate provides products with Mac compatibility. These storage devices are formatted to be plug-and-play with Mac computers right out of the box. Seagate also provides software tools like the Paragon driver that enable Mac users to access, write, and transfer files to and from Seagate drives effortlessly. Additionally, Seagate's products are Time Machine compatible, allowing Mac users to back up and restore their data easily. With Seagate, you can trust that their products offer reliable and convenient storage options for your Mac.
Top Seagate customer service problems
Click the link above to get answers to just about any Seagate customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Seagate's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Seagate agent. This phone number is Seagate's best phone number because 1,158 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-732-4283 include Returns, Cancel order, Change order, Technical support, Track order and other customer service issues. Rather than trying to call Seagate first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Seagate has 1 phone number. It's not always clear what is the best way to talk to Seagate representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Seagate. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Seagate. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.