ScanSafe Customer Service

Phone Number & Contact Info

ScanSafe's Best Phone Number

Toll-free·Calls Customer Service·Most popular ScanSafe number

How do I talk to a live human at ScanSafe?

A:Calling this ScanSafe number should go right to a real human being

Does ScanSafe offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday.

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this ScanSafe phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this ScanSafe number should go right to a real human being
In fact, much of this information on this page is superfluous because this ScanSafe phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

ScanSafe operates the call center for this 877-472-2680 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this ScanSafe phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like ScanSafe staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call ScanSafe is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Wednesday.

The best time to call ScanSafe

In summation, the best day to call ScanSafe is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that ScanSafe staffs the call center well on Friday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call ScanSafe

If you have time to do a bit of reading before you call ScanSafe, we recommend you read over some of our problem-specific articles.

What is ScanSafe?

ScanSafe is a cloud-based web security service that provides comprehensive protection against web threats for businesses of all sizes. It is a powerful tool designed to safeguard organizations from internet-based attacks, malware infections, and data breaches. ScanSafe acts as a secure gateway between users and the internet, analyzing web traffic in real-time to detect and block malicious websites, viruses, phishing attempts, and other online threats. By scanning all inbound and outbound web traffic, ScanSafe ensures that employees are protected from potential dangers while browsing the internet, without impacting network performance. With its cloud-based architecture, ScanSafe offers scalable and on-demand security, making it an ideal solution for businesses seeking cost-effective and reliable web protection.

Can ScanSafe block malware and viruses?

Yes, ScanSafe has the capability to effectively block malware and viruses. As a leading cloud security provider, ScanSafe employs a multi-layered approach to protect users from these threats. Its advanced threat detection engines use real-time analysis and machine learning algorithms to identify and block malicious content, ensuring that malware and viruses are stopped before they can reach network endpoints. By scanning web and email traffic in real-time, ScanSafe can detect and prevent the download or execution of infected files, effectively mitigating the risk of infections and data breaches. Additionally, regular updates and threat intelligence from a global network of sensors enable ScanSafe to stay ahead of emerging threats, providing comprehensive protection against the ever-evolving landscape of malware and viruses.

Does ScanSafe filter web content?

Yes, ScanSafe filters web content to protect businesses from various online threats. By using advanced scanning technology, it analyzes the content of websites and web pages in real-time, identifying and blocking any potential threats such as malware, viruses, phishing attempts, and inappropriate content. ScanSafe maintains an extensive database of known threats and security policies to ensure comprehensive protection. It also offers customizable filtering options, allowing businesses to enforce their own internet usage policies and restrict access to specific categories or types of websites. Additionally, ScanSafe provides detailed reporting and analytics, giving businesses visibility into web usage and potential security risks. With ScanSafe, businesses can ensure a safer and more secure online environment for their employees and protect their networks from potential cyber threats.

Top ScanSafe customer service problems

Click the link above to get answers to just about any ScanSafe customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is ScanSafe's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a ScanSafe agent. This phone number is ScanSafe's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 877-472-2680 include Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues. Rather than trying to call ScanSafe first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, ScanSafe has 1 phone number. It's not always clear what is the best way to talk to ScanSafe representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for ScanSafe. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like ScanSafe. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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