Customer Service Phone Number

Hold time now: 66 mins (avg 38)
Best time to call: 10:45am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 1
This is not the most popular phone number (it's ranked #2). Most customers call 800-765-2247 for support: Click here for best option

Other customers got on the phone recently because:

Samsonite fortifi luggage lever from A to B won’t move to set the code.
Ordered * suitcase got charged for *
* suitcase ordered charged for * suitcases
I need to get replacement wheel corners for my luggage.
One wheel has fallen off our suitcase - ***** spinner ***** (I have other codes taken o...
Extra** code has not been apply to my order
My combination lock was accidentally set to a number that I don't know and now I can't...
I reset button is stuck and I can’t reset my code
I placed an order for a eccompass weekender bag but never received the confirmation ema...
need (*) set of wheels for samsonite cruisair dlx
I have a package here addressed to someone else delivered to a church in Groveland Cali...
Order Number CSA******** return request**to Canada*CS*I would like to return this produ...
I am unable to register my luggage. I would like help to register
We wanted to lock our suitcase, we didn't push the slide in *st, we used a pen point in...

Help me with my issue Customer Service Phone Number 800-262-8282 - Info & Statistics

Phone number to dial800-262-8282
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10:30am-5:30pm EST
Best time to dial10:45am
Navigate phone maze to a humanPress 1
Average wait38
Current wait66
Rank (among phone numbers)2
Rank (overall)2
Alternate methodsphone or web
Quality of communication73%
Quality of help94%
Customer votes248
Best phone number800-765-2247
Information last updatedThu May 26 2022 08:00:00 GMT+0000 (Coordinated Universal Time)'s 800-262-8282 Customer Service Number

This phone number is ranked #2 out of 2 because 1,272 customers tried our tools and information and gave us feedback after they called. The reason customers call 800-262-8282 is to reach the Customer Service department for problems like Returns, Cancel order, Change order, Track order, Complaint. As far as we can tell, has call center locations in null and you can call during their open hours Mon-Fri 10:30am-5:30pm EST. has 2 phone numbers and 3 different ways to get customer help. We've compiled information about 800-262-8282 and ways to call or contact with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.


Calling at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Customer Service can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting in General

While 800-262-8282 is's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-765-2247 is their best customer phone number overall, and we have put together a comparison of their 3 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach help by calling them, is that other customers give their customer support at this number a 73% score for their communication skills and a 94% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Contact Info

Other Phone Numbers

Customer Service800-765-2247

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