Rodale Customer Service
Phone Number & Contact Info
Q:
How do I talk to a live human at Rodale?
Q:
Does Rodale offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Thursday.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. You can skip the hold time for free. How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Rodale below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Rodale phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: No good number
What are the hours and when should I call?
Rodale operates the call center for this 800-820-6077 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 73 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Rodale call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Rodale phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Rodale staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Rodale is Friday. The most busy day to call is Thursday. Again, this is based on a sample of 73 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.
The best time to call Rodale
In summation, the best day to call Rodale is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Rodale staffs the call center well on Friday.
Why Customers Call Rodale
If you have time to do a bit of reading before you call Rodale, we recommend you read over some of our problem-specific articles.
Are Rodale products organic?
Yes, all Rodale products are organic. Our commitment to organic principles is at the core of everything we do. We believe in promoting a healthy lifestyle and protecting our environment. That's why we adhere to strict organic standards throughout our production process. Our products are free from synthetic pesticides, herbicides, and genetically modified organisms (GMOs). We work closely with organic farmers and growers to ensure the highest quality ingredients. This dedication to organic practices allows us to provide our customers with safe, nutritious, and sustainable products. Whether it's our food, skincare, or gardening items, you can trust that any Rodale product you choose is 100% organic.
What is Rodale's shipping policy?
Rodale follows a transparent and customer-friendly shipping policy to ensure a seamless shopping experience. Shipping is available within the United States and internationally. For domestic orders, standard shipping usually takes 5-7 business days, while expedited options are available for quicker delivery. International shipping times vary based on the destination. The cost of shipping is calculated at checkout and depends on factors such as order value, weight, and location. Rodale aims to process and ship orders promptly, striving to dispatch most orders within 1-2 business days. Customers receive a confirmation email once their order is shipped, including a tracking number for easy monitoring. In the event of any delays or issues, Rodale's dedicated customer support team is readily available to assist and provide updates.
Are Rodale products environmentally friendly?
Yes, Rodale products are designed with a strong emphasis on environmental friendliness. At Rodale, we prioritize sustainable practices from production to packaging. Our products are made with organic and eco-friendly materials, reducing environmental impact. We strictly adhere to organic farming principles, eliminating harmful pesticides, synthetic fertilizers, and GMOs. By promoting soil health and biodiversity, we support sustainable agricultural systems that minimize water pollution and soil degradation. Moreover, our packaging materials are made from recycled and biodegradable materials, minimizing waste. We continuously strive to improve our sustainability efforts through innovation and responsible sourcing. By choosing Rodale products, you can have confidence in supporting a brand committed to protecting and preserving the environment for a healthier future.
Top Rodale customer service problems
Click the link above to get answers to just about any Rodale customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Conclusion and closing notes
This is Rodale's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Rodale agent. This phone number is Rodale's best phone number because 438 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-820-6077 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Rodale first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, Rodale has 1 phone number. It's not always clear what is the best way to talk to Rodale representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Rodale. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Rodale. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.