Restaurant.com Restaurant Owners Customer Service Phone Number
Q:How do I talk to a human at this number?
A:For Restaurant Owners only
Q:Is this phone number operational 24 / 7?
A:Not at this number; hours here are Mon-Fri 9am-5pm CST. The least busy day is Thursday, and the most busy day is Monday. See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 4 minutes. The longest hold times are on Friday, and the shortest are on Thursday.
More Restaurant.com Customer Phone Numbers
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Restaurant.com phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: For Restaurant Owners only
Below are some clips we've found from Restaurant.com's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
The first phone menu
"Thank you for calling Restaurant dot com, where we connect diners with restaurants.
If you are a restaurant owner, please leave a message or send an email to our partner success team at partner success at restaurant dot com.
Your message will be returned within one to two business days. Thank you.
Record your message and press pound.
Or press star to contact the operator."
Excerpt from a call with Restaurant.com
Friday, April 5, 2024 7:52 PM
What are the hours and when should I call?
Restaurant.com operates the call center for this 877-640-1844 phone number Mon-Fri 9am-5pm CT. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 2,981 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Restaurant.com phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Restaurant.com staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Restaurant.com is Thursday. The most busy day to call is Monday. Again, this is based on a sample of 2,981 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Thursday. The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Restaurant.com is Thursday. In this case, it's a no-brainer. Thursday is not only the least busy day for calling this Restaurant.com number, but it is also the day with the shortest hold times.